Thank you everyone for your help and for anyone having this problem check /u/adamarchy post. Getting into an Electronic Safe Turn the key to the “Unlock” position if your safe has a dual lock … I GOT A SENTRY SAFE MODEL # SFW205UPC AND EVEN IF WE ENTER THE RIGHT COMBINATION THE HANDLE WONT MOVE DOWN. /u/adamarchy made a suggestion that worked but I thank you so much for trying to help! you'd be surprised how often that simple solution shows itself on job calls... use duracell or energizer, no generics. It has quite a collection of useful features that will be a benefit anyone looking for a quality home or office safe. Inside the Sentry Digital Firesafe Introduction This paper describes and illustrates the construction and operation of a Sentry brand safe that was purchased in 2003/4. I tried smacking the safe where the actuator would be located with a rubber mallet but that did not change anything. I will see if I can get a photo up tonight, any suggestions? Some papers had jammed the door bolts and they wouldn't release. The handle broke because I forced it hard when the safe was locked. The SentrySafe DS3410 is a fireproof safe that is affordable and will provide you with total peace of mind. While turning the handle, pull outwards on the handle and use your free hand to push inwards on the door. Either the lever’s stuck or your wheels are out of alignment. Bust out that trusty rubber sledge and whack the door a few times. Be the first to ask a question. Other issues such as detached bolt work, or jammed internals, can be assessed when you try to move the safe handle to unlock the device. See all questions about this product. - with a rubber mallet on the door. Find Your Model/Serial Number. View our FAQs, order a key replacement, find your product manual and more. second if no sound then check your wires for shorts or breaks, finally don't forget that a picture is worth a thousand words.... post some please :). Contact Us Now. The handle broke because I forced it hard when the safe was locked. More Products Reese Towpower 1.25 in. Either the lever’s stuck or your wheels are out of alignment. Answer this question. ALL have included where (and where not to) and _HOW_, and _with what_ to lubricate safe locks.-- … sentry safe handle replacement parts, Replacement Keys – S&G Mechanical Dial Lock with Locking Bezel (2004 and newer) $ 9.99 Add to cart; Replacement key Pad $ 99.00 Select options; Original Pistol Box Gas Strut – Replacement $ 18.99 Add to … It is a key + fingerprint sensor OR key + numerical password. a whole lot of ways to get into a safe. Press J to jump to the feed. You know the safe won’t open, but if the handle spins like it should, then there is an issue with the bolt work of the door. Spin the dial towards the first number in your combination, while applying force toward the combination with your hand. No charge for shipping or the cost of the handle. Press J to jump to the feed. Press question mark to learn the rest of the keyboard shortcuts. Answer. Not familiar with your specific safe, but on safes with bolts, if the door is pressing against contents on the inside, it can cause the door bolts to bind. I think it was because I tried to close it thinking the door was fully closed when something was slightly blocking it and that messed it up. SentrySafe stuck open! From Somehow this was all my fault because he hadn't moved the safe into the house after four years, lol. How can I determine or change the combo? Blown into the latch mechanism, it can help loosen up a stuck lock/latch mechanism, along with perhaps a few taps - fairly gentle! No shame in this had to make a sound or audible click from the below! Safe where the actuator would be located with a small sack of sand done... 2 years contents to my https: //locksmithbrampton24.ca work a locksmith for assistance ; ’... Shape it needs to be of sand and done!!!!!!!!. 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