The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. Estimated amount consumers saved since 1997: $15,590,010,907. I purchased a car from here 2 DAYS ago! Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. plenty of opportunity to grow depending on what you would like to do. THIS IS FRAUD! The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. Corporate Advocacy Program: How to repair your business reputation. They are hard to deal with and VERY unprofessional!! When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. Merlex Auto Group. Employer est. Arlington, VA 22201. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. This guy is one of the absolute worst i have seen and I used to train new hires for sales. BBB reports on known marketplace practices. It was approved. Flew in two days later from Georgia. Very informative. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. There is a very scary word "balloon on the 3-rd page of the Buyer Contract. Latest check. "Walii"!!!! Dear Mr. Bill, Completely Shady, especially Ray the owner. Ass Fks, Stay Away! He knew nothing about the car so i should have known he knew nothing about anything else either. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. Why Ripoff Report will not release author information! Ally bank gave me the reference number. Customer service horrible suppose to refund me for oil change haven't got back with me. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . They told us the car moved to another dealership. Merlex Auto Group in Arlington, VA | Rated 4.2 Stars - Kbb.com The owner Ray should NOT BE TRUSTED. I said I want to return car. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. Consumers want to see how a business took care of business. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports It's only been two days since my initial visit to Merlex. Off course Nothing! Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. FRAUD ALERT:. Get more reviews from your customers with Birdeye. Fast service. You never know. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! We're all concerned about COVID-19. We offer: Merlex Auto Group - Used Car Dealer - Dealership Reviews - DealerRater This is IMPORTANT! |. 1105 N GLEBE RD, ARLINGTON, VA 22201. REBUTTAL BOX The case status is Other. She indicated she would get with him to check the status. YOU HAVE BEEN WARNED! Consumers want to see how a business took care of business. Grow your business. Merlex Auto Group. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. they are not trustworthy! Etta cost are not listed in ads or on their website. BBB is here to help. He spent 75% of the time i was there with me. I drove far to get the vehicle I wanted. On April 3, 2018 I got a bill and welcome letter from Ally Financing. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . 2 months ago. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. Corporate Advocacy Business Remediation and Customer Satisfaction Program. I could not eat, walk, think. This profile is powered by Birdeye. we have that vehicle on the lot and come and talk to Jessie. 8 years ago. He couldn't talk then so I got a return call 5 or 6 hours later. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. He said, he cant. Specialties: High End Used Car Sales. WARNING! Check reviews anywhere about this place! Merlex Auto Group Instagram Merlex did not have the vehicle we were interested in purchasing. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! I was looking for a pre owned vehicle with low mileage. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! Directions. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Thank you for bringing this to our attention. They outsource all of their work to Philippines who do not know the basics of the English language. Who is ED Magedson - Founder, Ripoff Report. I got congratulations on the purchase from SETAYESH INC. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. If you do not agree with these terms, then do not use our website and/or services. They said that everything was already discussed and I should just sign what was discussed. High Quality Pre-Owned Vehicles in Arlington, VA, Visit us at: 1105 N Glebe Rd Arlington, VA 22201. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. Property / Condominium Managment - Real Estate, Matthew Paul Lee - World Wide Consulting Group Matt Lee TAKE YOUR MONEY AND DO NOT PERFORM Singapore 10 Marina Blvd, Sports car international Vehicle purchase Lynnwood Washington, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional DAMAGE - DAMAGE - DAMAGE - NEVER PAID FOR DAMAGE Brooklyn New York, American Automobile Association (AAA) AAA Motor Club Sh*t company Dearborn Michigan, GABE NORZAGARAY / AMERICAN GROUP LLC FILED FALSE FREIGHT GUARD REPORT CHANDLER AZ, Fresh Local & Wild Ltd Ellena Ward Ellie Ward Ellie Batiste Ellena Batiste Ted Ward Edward Ward Edward Pickering Ted Pickering Staff, Suppliers and Local Artists left unpaid. Write a Review. 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. Why is this public record being published online? They definitely give you the star treatment here! Owners who claim this profile can update information, boost SEO, and more. I have a video record of it and a witness. Even called me several days later to say car was there, but you told me wasnt before. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. Dont click on those slick Ads! Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. Also he said that the total due is about $27,000. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Bought a range rover. I visited Arlington Police Department. Now please pay attention to this the fraudulent actions kick in!! Used Lexus IS 250 for sale in Centreville, VA under $99,999 All business will get complaints. Domain Created. 1 mile away. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. Save. It may not be copied without the written permission of Ripoff Report. Will never give them my money. I agreed. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! 30 minutes later the sales person asked for an additional minor piece of information. It was not discussed. Price of the car is $14,966. Visit Merlex Auto Group. Copyright 1997-2023, Ripoff Report. Merlex Auto Group. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. July 21,2020 check engine light came on. Dealt with Jason and Walter. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. You name it they have it. We've either got it - or we can get it. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. PIERRE, ROODY VS MERLEX AUTO GROUP Et Al | Court Records - UniCourt I signed the pages where the employee pointed with a finger. Making you a happy customer is not their goal!! The cherry on top is the wash and detail they provide as you are preparing your paper work. Sales. He was very knowledgeable, thorough, kind, and most importantly very honest. 72 Verified Reviews. Unique Auto Import Jobs & Careers - 23 Open Positions All rights reserved. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. MerLex Auto Group | Arlington VA - Facebook Car dealership. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. https://www.merlexautogroup.com Safety status. Was sold a car with a bad engine! Copyright 1997-2023 Ripoff Report. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. Ripoff Report has an exclusive license to this report. There I was told that car needed a new engine! BBB Business Profiles may not be reproduced for sales or promotional purposes. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. Visit Dealer Website. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! MERLEX AUTO GROUP - 41 Photos & 214 Reviews - 1105 N Glebe Rd - Yelp I returned home by my car. The posting time indicated is Arizona local time. I guess I was supposed to do HIS job for him. Advertisers above have met our Merlex Auto Group Careers and Employment | Indeed.com Corporate Advocacy Program: How to repair your business reputation. Sales (571) 200-0879. I informed her, ok but was waiting to hear back from the sales person. Search consumer complaints, reviews and information about merlex-auto-group. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Blame yourself! We purchased a car from MERLEX 2 Weeks ago! It's been a month I still can't get my tag. 6. This is the best way to manage and repair your business reputation. Beware! Finally, one place to get all the court documents we need. Dont sign the sold as is be careful! we contacted the VA DMV INSPECTOR in RICHMOND as well as others! They assured me that they would rectify any issues and disappear when time to do so! 1492 customer reviews of Merlex Auto Group. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. Child safety. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Verify to immediately update business information, respond to reviews, and more! This is the best way to manage and repair your business reputation. Terrible experience with them. Ripoff Report | merlex-auto-group complaints, reviews, scams, lawsuits Merlex Auto Group Reviews, Ratings | Used Car Dealers near 1105 N Glebe CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. Ford F150 was advertised at $24,277. The final on road price was 10K higher. 1105 N Glebe Rd Established in 2014. From this document I defined the total selling price for the car. I continued to call, he would not respond yet he was completely available prior to selling the car. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! Blessing in disguise I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! learned a lot about cars. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. NEVER!!! The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. They told us the car was on the lot, but upon arrival, the car was no longer at their location. strict standards for business conduct. MerLex Auto Group - Facebook Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. Dominate search results. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. I get it that they have a number in mind but the market is going against them v-a-v value.they should seriously entertain "low ball" offers. Bought the car was clean everything was ready. Was clean and in great condition. 1105 N Glebe Rd, Arlington, Virginia 22201. "Mike" told me that they no longer wanted to do business with me. 1 mile away. Unlawful and unprofessional. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. I was told the truck "was in the shop" to get a sun roof motor replaced. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. 1105 N Glebe Rd, Arlington, Virginia 22201. I contacted Capital One to look into this loan! I was contacted, via e-mail once, and once only!!!! 5. He then texts me "if i am having any problems, contact the salesman! Merlex Auto Group in Arlington, VA | 171 Cars Available | Autotrader Consumers love to do business with someone that can admit mistakes and state how they made improvements. Great deal done. Grace told me to contact Mike ASAP so I did. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. merlex auto group lawsuit we did all that was asked of us, hence the reason Ramil (owner) gave us the key! 235 Reviews. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. Beat local competitors. This rating includes all dealership reviews, with more weight given to recent reviews. After that, the manager Walter and another employee (I do not know his name) suggested me to sign the set. Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. who took it far and beyond to make sure I left satisfied. Dealer said they would call back when the car was back, and never called back. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. Merlex Auto Group (@merlexautogroup) - Instagram Copyright 1997-2023, Ripoff Report. I submitted an application to police. International Association of Better Business Bureaus. The following day I sent additional information pertaining to the sale via text message before they opened. pay could be better. 4. I will never ever go back to Merlex Auto group. Merlex Auto Group Reviews - Arlington, VA | Cars.com We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. We left negative reviews of our experience. Cancellation and Refund Policy, Privacy Policy, and Has your experience with this business or person been good? How those businesses take care of those complaints is what separates good businesses from the rest. Call no one call you back but before I bought car everybody from there company blowing my phone up. Established in 2014. February 2022 check engine light comes on again. Should they have been honest? Specialties: High End Used Car Sales. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Poor service, 2018 CADILLAC ESCALADE ESV PREMIUM LUX Shopper, I did not like that the price Changed after making a deal the deal changed from taxes and shipping charges ,to a complete Price change did not enjoy the experience with this company. Good. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. i brought it in the next day and showed Ramil. They did not have the car I requested online available. The Purchase Documents set is thinner by 1/3. Horrible customer service. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! I visited dealership MerlexAutoGroup. Sadly, the first salesperson advised me that the vehicle was sold the next day. My owners would have either fired him or fired me for not firing him the way he acted on the phone. Merlex Stucco Class Action Settlement - Top Class Actions Used Merlex Auto Group for Sale (with Photos) - CarGurus Job closed due to COVID so I hardly drove car after that fixed! There are no page 1 and page 2 of the Buyer Contract. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. File your review. strict standards for business conduct. after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. He replied "just let me know what the issue is and my mechanic will take care of it." There is a second line of financing exists. Job. Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. No problem I was told. Monday. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. 1105 N GLEBE RD, ARLINGTON, VA 22201. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! Caution!! Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. flexible hours. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. I have brought this up to my team and we will be working on improving our sales experience. And of course, they tried to up sale me another auto on the lot. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. And the best part of all, documents in their CrowdSourced Library are FREE. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. GoooooooooooooooooooooooooooooooDdddffff. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into!