Cheers! Thank you. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Hi KimberlyThank you so much for this wonderful review. Customer service at its finest. It is possible that you may need to edit the .htaccess file at some point, for various reasons.This section covers how to edit the file in cPanel, but not what may need to be changed. Copyright 1995-2023 eBay Inc. All Rights Reserved. We believYYourill reach many. Hi GTAMWe want to thank you for giving us such an amazing review! We appreciate the support and we are looking forward to doing business with you again. I reported it to customer service and expected to get fobbed off as you would with a high street store. Customer service are fantastic very helpful. WOW! Customer service are fantastic very helpful. Hi KimberlyThank you so much for this wonderful review. Great customer service! Free shipping for many products! Sending a new coat to replace. recommend. It goes against our guidelines to offer incentives for reviews. Hi LouiseYour feedback is very much welcome. Can you please tell us why you are saying that the product you bought is nothing like the photos at all? Cheers! Sizing is perfect too. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. Ordered a coat for my son who is very into his clothes!! We also ensure all reviews are published without moderation. We understand how you feel. I have personally checked this and sent you another email. All rights reserved. 70.00. We also measure advertising and website traffic to third-party websites. Perfect for your lockdown wardrobe its only right. Hi TommieWe are sorry that we are not able to ship another parcel out to you because we have not received your return. Our apologies for the inconvenience. If your concern is about missing the delivery, we always coordinate with the courier for investigation. We ordered with high hopes and we were delighted to not be disappointed. Brilliant company and customer service Thankyou so much :). Cheers! On our website, we have our advisory that all orders placed during that period will be delivered after Christmas. If there is anything specific that we need to improve please do not hesitate to reach out to our support team. Cheers! I then tried to exchange an item which was now out of stock they exchanged for another item without charge or hassle. I would shop here again. These factors should be cleared for us to know if the courier is liable or not. Brilliant high quality coat and one very happy son. Great service and great quality jacket.The order was processed and couriered very quickly. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Did you mention to our support team about your faulty tracksuit? We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Cheers! We believe we already explained everything to you in your previous review about the situation. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Brilliant top quality item of clothing. August 23, 2022; 0 Comment; clam shell awning hardware; Posted by . (You may need to consult other articles and resources for that information.). Lorenzoveratti is a great urban clothing company.They produce high quality clothes.There sizes are the sizes stated on their web site.They have a very good loyatly rewards cards were you can get reductions on orders,mu son just loves their clothes. Very warm, comfortable fit. Privacy Policy On platforms that enforce case-sensitivity example and Example are not the same locations. We are happy that you received your order in no time. Cheers! About Us We provided you with clear and detailed instructions on how to return the product to us, the instructions include the complete return address. Cheers! We order from this company a lot and love the clothing! We are looking forward to hearing from you again. Cheers! is lorenzo veratti a good brand. It will give them an idea of who we are and what we do as a brand. 2023 Trustpilot, Inc. All rights reserved. Our sincere apologies for the inconvenience caused on your end. As the sender, you are the only one who has the authority to chase this matter with them, but you do not want to do that because you are insisting that it has been delivered. Cheers! On platforms that enforce case-sensitivity PNG and png are not the same locations. All our product sizes are based on UK standard size, and they are true to size however, we understand that everyone has their own fit preference. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. We understand how you feel. Hi KimberlyThank you so much for this wonderful review. Notice that the CaSe is important in this example. We can give you a special discount on your next order as compensation for the inconvenience. Companies can ask for reviews via automatic invitations. Cheers! Hi JBThank you for leaving a review. Hi TonyOur sincere appreciation for your wonderful review. No offer of repair or no gesture of goodwill. Either way, please contact your web host immediately. He spotted two jeans and had to have them! is lorenzo veratti a good brand. Cheers! Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. We are glad that you enjoying the coat. Quick View Lorenzo Veratti. Think timeless luxe design combined with futuristic functionality to make for maximal style in the most affordable way. Cheers! Great service and great quality jacket.The order was processed and couriered very quickly. Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. Replies to negative reviews in < 24 hours. Hi LauraWe are happy that your son's birthday present came on time. Hi LauraWe are happy to help. I like this in all my clothing. I ordered a black cargo it came earlier than we expected and it fits perfect and high quality next time i want to order something i first take a look on your website. It will give them an idea of who we are and what we do as a brand. Hi JBThank you for leaving a review. 286 posts. My experience with lorenzo was better than I have had with any other company. Told that no jackets left and to choose another. Cheers! We understand how important that you received it on time. Join the community to connect with real employees and see what other professionals are saying about their companies. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. REWARDS. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Thank you for your cooperation and for being so patient with the process. Lorenzo Veratti is a luxury clothing brand based in the UK. 49.99 59.99. Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. Icons are eternal; Lorenzo Veratti creates timeless affordable pieces to represent the icons that it aspires to. Sent back at my cost. We will continue to do our best and you made us all happy. Cheers! Hi JoshWe appreciate the word. We are looking forward to hearing from you again. We are hoping that this incident will not deter you from buying from us again. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. Cookies Policy We are delighted that you share this wonderful feedback with us. Brilliant high quality coat and one very happy son. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Changes won't be saved until you sign up for an Enhanced Profile subscription. Thank you for purchasing and the recommendation is very much appreciated. Dont hesitate to purchase or contact Lorenzo. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Thank you for acknowledging the effort of our customer service as well. Cheers! Hi LauraWe are happy to help. You may get a 404 error for images because you have Hot Link Protection turned on and the domain is not on the list of authorized domains. Inspired by icons of the 20thand 21stcenturies, Lorenzo Veratti fuses high-fashion design with cutting-edge functionality to provide high-end style in an affordable and long-lasting way. RewriteBase / This varies by browser, if you do not see a box on your page with a red X try right clicking on the page, then select View Page Info, and goto the Media Tab. Ordered 50 jeans that were NOTHING like the photos at all??? I ordered a coat for Christmas for my son. I ordered a coat for Christmas for my son. Hi Anne-MarieWe are happy to assist you. Hi C. JacksonThank you for writing a review. Good quality and value for money because he loves it!I had never heard of Lorenzo, did a little research and I am very impressed! Happy new year! Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. We appreciate your thoughtful review and patience with us. Your feedback is highly appreciated. Cheers! Lorenzo Veratti is a luxury clothing brand based in the UK. - eBay Money Back Guarantee - opens in a new window or tab, lorenzo veratti iconology jeans size 36 Waist, cleared payment - opens in a new window or tab, about earning points with eBay Mastercard, Learn more about eBay global shipping program, Report this item - opens in new window or tab. Did the driver follow the correct delivery procedure? Thank you for letting us know that we did not fail you. The delivery was exactly as promised. It is such a wonderful feeling that we made your family's Christmas a little bit more special. Hi SoniaWe are sorry to hear that you son's ordered did not push through. Edit the file on your computer and upload it to the server via FTP. Suggested companies are based on peoples browsing tendencies. Companies can ask for reviews via automatic invitations. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. I picked this jacket as the branding and logos are discreet. Each time reached out, not much help at all. Goodwill offered but only on condition I buy another jacket. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. Unfortunately the zip has broken. WOW! Thank you for sharing, it is appreciated. So out of pocket for a tracksuit and a tracksuit jacket. Very good service, quick delivery. Hi WendyWe want to thank you for sharing us your recent experience with us. Thank you again and please keep up your high standards ~ if only all mail order companies operated the same! Lorenzo Veratti Hoodies | Mens Hook Hoodie Black 102.64 53.28 Select options; Sale! Complex Media, Inc. All Rights Reserved. The packaging, shipping and time to delivery were fast. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Thank you for your review. Was very satisfied with the product and so was my grandson. We appreciate all the wonderful things you said about our products. We use dedicated people and clever technology to safeguard our platform. Absolutely amazing from start to finish. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Thank you for your trust and we are hoping that you will continue to support our brand. We are looking forward to hearing from you again. Thank you so much for sharing this with us. Hi LauraWe are happy to help. I'm really pleased to have these, l've wanted to give them a try for a while now, We are glad that you enjoying the coat. Way. Hi TamsinWe are delighted to know that we were able to sort out the issue for you in no time. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. If your concern is about missing the delivery, we always coordinate with the courier for investigation. Fast delivery too. If this doesn't work, you may need to edit your .htaccess file directly. View cart for details. The clothes are were very good quality and I think reasonably priced. Arrived very quickly and my son was made up with his birthday gift. Hi JoshWe appreciate the word. Cheers! British luxe streetwear brand Lorenzo Veratti has just dropped its debut collection, featuring a whole hostof streetwear and sportswear-influenced pieces. COMPLEX participates in various affiliate marketing programs, which means COMPLEX gets paid commissions on purchases made through our links to retailer sites. Please send a message to our support team at support@lorenzoveratti.com so we can help you out with your returns. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Well made throughout with lovely detailng and good quality material. Date of experience: 02 February 2023 Reply from Lorenzoveratti 5 Feb 2023 Hi Rhonda hi my son ordered a tracksuit you declined his card then payment (enough money in bank )was taken out need to contact bank left him short as mam purchased it (he payed me)and my card went through so 2 tracksuits ordered which would not if happened if the first one was done correctly but it said ordered decline which now we have to pay for return which is unfair. Thank you for a great service! Id say this is a much better product than some of the more expensive brands i tried. Thank you guys. Dec 13, 2022 5 star review from Jules L. stamped.io Orbit jacket Very good, exchanged item and got refund back very quickly. We give great value to customer satisfaction and we appreciate that you let us know that your family is enjoying our products. I was kept informed of delivery which was a couple of days earlier than promised. 73.9k Followers, 951 Following, 286 Posts - See Instagram photos and videos from Lorenzo Veratti (@lorenzoverattiofficial) lorenzoverattiofficial. This means a lot to us. Thank you for sharing this with everyone. We are happy that you received your order in no time. We listen to what our consumers say about our brand and we use them to further improve what we have right now. Free shipping for many products! The Jacket is beautiful. Lorenzo Veratti - We are where shoppers gain inspiration, products and deals. Horrible action which made me and lost my shipment and incurred extra costs. We are beyond grateful that you appreciate our effort to provide you with the best customer service experience possible. There is more business coming your way from us and his buddies. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Speedy dispatch and delivery time. We appreciate your thoughtful review and patience with us. Verification can help ensure real people write reviews about real companies. Verification can help ensure real people write reviews about real companies. Cheers! Absolutely disgusting service and communication Ive received several emails but none explaining when we will Receive the tracksuit. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Absolutely superb service and communication from the company . Claim your Free Employer Profile. Thank you. We cannot answer you directly because we could not find your records maybe because you are using a different name. This is the Lorenzo Veratti company profile. Thank you very much really appreciate how Ive been dealt with as a customer and also Lorenzo as a company, as this is my 3rd purchase Im very happy with the quality so thank you guys over a Lorenzo HQ. Inspired by icons of the 20th and 21st centuries, Lorenzo Veratti fuses high-fashion design with cutting-edge functionality to provide high-end style in an affordable and long-lasting way. Sending a new coat to replace. recommend. Cheers! Unfortunately I recently sent the coat back. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. We are grateful that you appreciate the overall quality of the jacket and thank you for letting us know that you had an amazing experience with us. My Son is very fashion conscious and up-to-date on all the trends. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . We are happy to learn that your overall experience had been amazing. These factors should be cleared for us to know if the courier is liable or not. Down. I received an IMMEDIATE response and one very much to my satisfaction. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Delivery was late, was suppose to be 2-3 working days (ordered 28th Dec, arrived 7th Jan.. Cheers! Hi TonyOur sincere appreciation for your wonderful review. Cheers! Find many great new & used options and get the best deals for Lorenzo Veratti Mens Black Jeans Size 34" Waist at the best online prices at eBay! Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Work Here? Again, thank you for the trust. We appreciate it very much. Cheers! We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. Thank you for letting us know that we were able to give you the best possible customer service experience. We are hoping that you will continue to support us and we will be looking forward to hearing from you again. Hopefully, this is not the last time that we will hear from you. Absolutely amazing from start to finish. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. We use dedicated people and clever technology to safeguard our platform. ruched ribbed midi dress; Hi PhilThank you for sharing this amazing feedback with us. We value your money and we know how important the parcel is to you, that's why we advised you to coordinate the issue directly with your courier. Hi AamzYou made our day with your priceless review! Cheers! Lorenzo Veratti. Here are 8 tips for writing great reviews. Great to deal with a company that genuinely care about their customers and go above meeting expectations. Disclosures We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. If your blog is showing the wrong domain name in links, redirecting to another site, or is missing images and style, these are all usually related to the same problem: you have the wrong domain name configured in your WordPress blog. We appreciate the support and we are looking forward to doing business with you again. Well made throughout with lovely detailng and good quality material. Within 2 weeks the zip broke. Suggested companies are based on peoples browsing tendencies. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! In this example the image file must be in public_html/cgi-sys/images/. Thank you. Especially impressed with the level of customer service and the speedy responses. Notice that the CaSe is important in this example. Your review is appreciated. You have no idea how much they mean to us. Thank you for leaving a review. Just click. His friends are complimenting the coat already and I will be sending them your way! Check out what 1,094 people have written so far, and share your own experience. Purchased a tracksuit on 5th December which we are still waiting to receive. They have no phone and dont respond to emails. Our apologies for the inconvenience. Thank you for your trust and we are hoping that you will continue to support our brand. The hood is amazing too as it doesnt fly off in the wind and theres multiple pockets which is a bonus ! CTRL + SPACE for auto-complete. Cheers! Hi AdrianHope you are well. My Son is very fashion conscious and up-to-date on all the trends. Thank you for your cooperation and for being so patient with the process. Very responsive and great customer service. Our apologies for the inconvenience. The luxury streetwear brand have you sorted for the cold seasons with their debut collection. Lorenzo Veratti is a luxury clothing brand based in the UK. What are co-workers like at Lorenzo Veratti. I reported it to customer service and expected to get fobbed off as you would with a high street store. Nearly a week later item has now been lost and told to talk to retailer. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. I dont mind mistakes at all as long as the company does its best to put it right, and they certainly did for me! This amazing company not only provides quality wear, thier customer support is second to none! First time experience for me thought I would I have a change from super dry and other designer coats since everyone wears the same stuff!The company is thriving very well the quality of the clothes are amazing very warm and the stiching is well done! Lorenzo Veratti Hoodies | Mens Delaware Hoodie Black 113.44 53.28 Select options; Sale! Coat is quality . Hi RMThank you for leaving a 5-star review. RewriteRule ^index.php$ - [L] Love the outer material as well. Cheers! its not about spending 70 and then 5 for shipping which is supposed to take 2-3 days, its the fact that if the shipping says 2-3 days why is it taking over a week and when you contact them they dont reply? We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. Need a better system in place for customer service and change their delivery company. Sizing is perfect too. I really like this companys style and quality. It is also possible that you have inadvertently deleted your document root or the your account may need to be recreated. Bought for my grandson and he really loves it. He said it's the best coat he's owned. (Investigation) what happened to the parcel I lost it takes 28 days?After several complaints and the poor review they eventually processed a refund for the missing delivery should of been resolved sooner. Hi SahWe are beyond grateful for your effort to share this amazing feedback with us. Did you mention to our support team about your faulty tracksuit? We want our consumers to have all the information about the product before purchasing, and we make sure that the features of the product are available under the item description. Hi NicolaWe are very happy with your feedback, it is nice to know that we did not disappoint you! The phantom jacket that I ordered came exactly how I expected; it came in good quality, it had incredible comfort and great functionality. Posts. Excellent customer service! Thank you for letting us know that we were able to give you the best possible customer service experience. Find out how we combat fake reviews. We believe that this is being handled by our support team and we are hoping that you will accept our offer for the inconvenience caused on your end. Thank you. SHIPPING. Notes - Delivery *Estimated delivery dates include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment. We believe we already explained everything to you in your previous review about the situation. Thankyou. Hi MikeyWe are happy to hear that we were able to help you out. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. We will continue to do our best and you made us all happy. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Unfortunately the zip has broken. Hi JaydenWe would not mind going the extra mile for our loyal customers like you. I was wary of ordering as its not a brand I knew but will happily order again - coats seems good quality and have no issues with customer service at all. Find many great new & used options and get the best deals for lorenzo veratti iconology jeans size 36 Waist at the best online prices at eBay! Your effort to share this remind us that we are on the right track. Thank you for sharing this with us. I cant fault Lorenzos customer service team one bit, I ordered an item which didnt fit. SPEND 100, GET 20. We appreciate the support and we are looking forward to doing business with you again. RewriteEngine On Excellent customer service. Lorenzo Veratti is a luxury clothing brand based in the UK. Thank you. Goodwill offered but only on condition I buy another jacket. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Hi LizThank you for trusting the brand, we are very much happy knowing that you are satisfied with your purchase. ..and now stuck paying over 10 to get them returned signed for at post office.WONT BE USING THIS COMPANY AGAIN. Cant fault them. We also ensure all reviews are published without moderation. Very warm, comfortable fit. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Cannot fault this company at all; I will certainly be ordering from Lorenzo Veratti again. The only reason i don't give 5* is that the returns process is a bit clunky and could be better if they had a partnership with a returns courier like a lot of online stores do. Coat is quality . We always want to provide the best service to our consumers like you who trusted our brand. Your support of our brand is highly appreciated and we can't wait to hear from you again. Right click on the X and choose Properties. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. We are happy that we have exceeded your expectations. Style & Culture Editor|Twitter: @jacobdavey/ Instagram: @jacob_davey. The delivery was exactly as promised. This is due to the incorrect postcode you have written on the return address. We appreciate it and we are looking forward to hearing from you again. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active.
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