alight customer care representative job description

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Visit the company website to obtain information on the company and review the job description prior to your interview. Customer Care Representatives interact with the company's customers and are responsible for answering questions, solving problems, handling complaints, taking orders and promoting products and services. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Our commitment to Diversity and Inclusion. Customer Care Representative Human Resources. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Acknowledging and resolving customer complaints. A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization: * A full BENEFITS PACKAGE - starting on your first day of employment options include: Health, Dental and Vision Insurance, Life Insurance and a 401k plan with a corporate match. This job listing has expired and the position may no longer be open for hire. Our story starts with a simple universal truth: Every business is a people business. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. Learn more about our customer care offices. They may often give instructions by phone and besides performing clerical tasks, they also assist . The mission of our customer care teams exemplifies the need for humanunderstanding. Pros. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! * Internet Connectivity Requirement/Remote Positions: For 100% remote positions, we require that (1) you have high-speed broadband cable internet service with minimum upload/download speeds of 200 Mbps/50Mbps and (2) that the equipment supplied by your Internet provider is hardwired to your company issued computer. View Job description, benefits and responsibilities. 2023 Help make it more accurate by adding yours. Location Disabled Person, Inc. Accurately documenting all conversations and actions taken on each interaction. Find out if you meet the requirements! Check out our open opportunities below. Cons. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Empezaras tu carrera con ReedGroup con un programa de entrenamiento completo. 55% feel they are paid fairly 11% above the national average Common benefits at Alight Solutions Benefits information is taken from job posted on Indeed. We are excited to be partnering with Marriott to assist you during this unprecedented situation we are all currently facing. Alight Solutions Jobs & Careers - 112 Open Positions | Glassdoor Find out more about Alight's Workday practice, We do not make offers without interviewing, We do not ask for security deposits on equipment or anything else, We do not send checks through the mail or request payments through Western Union. As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . Knowledge of Disability Management, FMLA, and Workers Compensation is a plus, and a background in disability insurance or health care is also favorable. At Alight, we are reimagining how people and organizations thrive. Jeremiah Martin - Customer Care Client Specialist - Alight Solutions At Alight, we believe a company's success starts with its people. Alight is committed to the continued development of our colleagues. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. * Be kind and compassionate Position: Alight Alumni Customer Care Representative I Job Description This posting is specific to candidates who have previously worked with Alight as a Customer Care Representative. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. Customer Care at Alight Customer Care Representative, Human Resources - Virtual Job in Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Tasks to include in a Customer Care job description . We learn from one another, champion progress and challenge the status quo. 26 Alight Customer Care Representative jobs available on Indeed.com. We strive for Excellence Every Day by collaborating with our clients and colleagues. Virtual customer care represntative Dec. 12, 2022 - Customer Care Representative in Toronto, ON Recommend CEO Approval Business Outlook Pros I have been working with alight since 2021 july. Working as a Customer Support Representative at Alight - Indeed Full Job Description. Copyright 2023 Grabjobs Pte.Ltd. Find the best jobs in the US, apply in 1 click and get a job today! Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. Alight Solutions hiring Health Pro Specialist II - April 2023 in Dallas Explore open roles at Alight. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Get the latest news and information. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. * Excellent communication & collaboration skills with strong ability to empathize with customers Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. Eres compasivo, enfocado al servicio al cliente, determinado y tienes el deseo de ser parte de un equipo progresivo e innovador. Check out our current jobs that have a virtual/work from home option. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Health insurance is either BCBSIL or Kaiser depending on where you are located. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. Full-time $12.50 an hour. Alight Solutions Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 142 reviews Location All Ratings by category 3.2 Work-Life Balance 3.1 Pay & Benefits 2.8 Job Security & Advancement 2.8 Management 3.1 Culture Sort by Helpfulness Rating Date Language Customer Care Representative Human Resources. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. * Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment. They inform them about products and services, answer their questions and resolve their issues. Benefits start on your first day of employment, Programs & activities that give back to our. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Apply online instantly. Alight Solutions San Juan is looking for real people, who are passionate about customer care. 105,000+ Customer Care Representative Jobs in United States (2,701 new) Customer Service Representative Tesla Tampa, FL Actively Hiring 1 week ago Customer Service Representative, Work. Alight is committed to a diverse workforce and is an affirmative action employer. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Our people are our greatest assets at Alight Solutions because People Matter! Want to receive job alerts for similar jobs? Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. * Initiate new leave cases in our system You can also receive alerts via instant message. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. See office directory * Excited about learning new things, and able to apply your enhanced knowledge in the service of your customers Learn more about our Customer Care offices, 43 resume tips that will help you get hired, 10 resume writing tips that will help you land a job, Guidelines for what to include in a resume. 2023 Snagajob.com, Inc. All rights reserved. Every colleague shapes how Alight can become better, stronger and brighter together. Our people are our greatest assets at Alight Solutions because People Matter! How much does a Customer Service Representative make at Alight - Indeed Insurance Health insurance Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. We are Alight Solutions. Alight Solutions Customer Care Representative, Human Resources Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). Alight Solutions hiring Customer Care Representative - Bilingual Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. * Strong attention to detail with critical thinking skills Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Average Alight Solutions Salary | PayScale Learn more at .
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