The Caledonian Sleeper first began operating in 1873, when the Caledonian Railway Company opened the service between Glasgow and London. The capital of the UK and one of the worlds most spectacular cities, London needs little introduction and gives you access to business, entertainment and leisure on a grand scale. They both tasted good, and at that late hour are about all you will need. Travelling by Caledonian Sleeper, the lucky winner will be based in Inverness, the capital of the Highlands, for two nights with a [], Guest Service Centre Our Guest Service Centre is here to help our guests every step of the way and weve extended the opening times of our Social Media and Live Chat team to be on hand when you need them. Mr Whitehurst also said that since Serco took over the management of the Caledonian Sleeper in 2015, it had brought about "massive improvements to every aspect of the service for our employees, our passengers and for Scotland, despite having made significant losses on the contract". + Free Scotland packing list for ALL SEASONS, + 5-step guide to planning a trip of a lifetime, + Monthly newsletter with helpful travel tips. Train lovers like ourselves always prefer rail travel to any other form of travel, not just for the considerable advantages over other modes of transport but also for the environmental benefits. The train is quiet (electric, I think). Although it was nice to have hot food, it was expensive and a little on the basic side. If it isnt clear no you dont need to change trains if youre travelling past Edinburgh or Glasgow (e.g. The sleeper trains entry-level guest rooms. For those staying in rooms, there are Club Cars, a lounge car which serves drinks and hot food. From 25 June 2023, the service will be run by Scottish Rail Holdings (SRH), an arms length company owned by the Scottish government. I was able to pay by card. dram of malt whisky in the Club Car. bbc.co.uk - The Caledonian Sleeper rail service is to be nationalised later this year, the Scottish government has announced. The food was delicious, but it was expensive and the portions were a little on the small side. 16-25, Disabled, Disabled Child, Friends & Family, HM Forces, Senior, Two Together and Veteran are accepted. The advice would be book early if this is what you want. There were no showers though. Over recent months we have reported the numerous issues with Caledonian Sleeper and its new CAF rolling stock. Passengers requiring to book accommodation already holding a national rail ticket or any of the above valid travel passes will be required to book through the service centre and pay a Room Supplement. The staff and security work hard to ensure passengers are safe and comfortable during their entire trip. We were keen to try the cheeseboard, but it was sold out sadly! - A sustainable travel guide featuring tips on where to stay, getting around and planning an ethical itinerary! The best room on the Caledonian Sleeper is the Caledonian Double. If we were riding this train though, and were not going to get a room, wed probably opt for one of the day trains from London, which would be faster and cheaper than riding in the Comfort Seats. I had a small tub of porridge and my partner had a sausage bap all packaged up in a paper bag. The decision to terminate this agreement was announced by the government in October last year. More information on how we process your information can be found in our Privacy Policy. Breakfast was a limited offering, and we thought the evening meals were good, but the portions were smaller than at a restaurant. Click to book your Caledonian Sleeper train tickets. However, they may travel in the seated accommodation on the legs of the journey between Fort William and Edinburgh and vice versa, and Kingussie and Inverness where the sleeper train forms a day service (reservations are not required). Currently, its one of only two sleeper trains in the UK. This is our favourite route we prefer to travel on when possible for various reasons read on to find out what these are! The Caledonian Sleeper is a sleeper train service linking London with cities in Scotland. Theres an option to add a bike when you book your ticket. The offer is available for customers holding a valid Caledonian Sleeper ticket. She said: The decision will provide a stable platform for the provision of Sleeper services and it will also provide certainty for staff and, of course, the travelling public. Theres secure storage space for up to six bikes in the Seated Carriage. The Caledonian Sleeper is to be taken into public hands in June, transport minister Jenny Gilruth has confirmed to MSPs. Can you use a railcard on the Caledonian Sleeper? Station Lounge access. Its also a more leisurely, sophisticated and sustainable way to travel. Having travelled on sleeper service around the world we think this is one of the best, and the Lonely Planet also agreed in 2016. There was no WIFI, no charging sockets and the lighting was terrible. (see later section). The Caledonian Sleeper, the night train between London and Scotland, was in 2014 in need of a fresh start. Helping older and disabled passengers Summary leaflets provides key/vital information for journey planning and booking/arranging assistance. Itll mostly be dark outside for your whole trip, so dont judge based on scenery, or lack thereof. What is the route of the Caledonian Sleeper? The decision was taken when Serco attempted to renegotiate the agreement through a rebase clause, to ensure the loss-making service was on a more sustainable financial footing. Train drivers' union Aslef also backed the move but said it was disappointed that the minister had not taken the opportunity to bring the sleeper service into ScotRail. This post is a review of our most recent experience using the northbound Highlander Caledonian Sleeper between London Euston and Fort William where we share not only our experience of the journey in Our View but also details alternative available train routes, travel classes, accommodation types, costs and much more. The service, which connects Highland stations with London, has been operated by Serco since March 2015 and was due to run for 15 years until 2030. National Rail tickets can be accepted between stations served by the sleeper services with a reservation made via the Guest service Centre telephone line. For that, youll need to book a Club or a Double. In a statement to Parliament, Scotland Transport Minister Jenny Gilruth said: Having stated in October that the existing Caledonian Sleeper franchise would come to an end in June 2023, I want to give rail staff and passengers as much certainty as I can about the future. If you were delayed by 30 or more minutes, you may be entitled to compensation, Find out the latest Caledonian Sleeper timetable alterations. Breakfast is included on the Caledonian Sleeper, but evening snacks and meals must be purchased from the Club Car. Some of the UKs best destinations are connected by the Caledonian Sleeper. comfortable cabin for a night on the rails. The Fort William train stops at Helensburgh Upper, Rannoch, Corrour and Crianlarich. Scottish Conservative transport spokesman Graham Simpson said the service had seen its highest revenue since the start of the franchise over the past year, with passenger numbers back to pre-Covid levels and guest and employee satisfaction all going up. In 2022-20223, ticket prices start as follows: Comfort Seat from 35 (London Edinburgh or Glasgow) or from 40 (London north of Edinburgh or Glasgow), Classic Room from 140 for solo travellers or from 170 if youre sharing, Club Room from 205 for solo travellers or from 250 if youre sharing, Double Room from 335 for solo travellers or from 400 if sharing (London Edinburgh or Glasgow) or from 395 for solo travellers or from 470 if sharing (London north of Edinburgh or Glasgow), Family Deal Classic from 140 (London Edinburgh or Glasgow) or from 185 (London north of Edinburgh or Glasgow). The move comes after ministers decided last year to terminate Serco's contract to . The sleeper train travels from London to Scotland every night except Saturday and gets you to your destination in time for breakfast. Description. March 2, 2023. If Im being honest about the food if youre on a budget I recommend bringing your own such as snacks and sandwiches rather than eating in the Club Car. He has over twenty years experience as Head of Economics at leading schools. No spam, just awesome sustainable travel content! I should add that I didnt actually book the tickets myself. It may not display this or other websites correctly. Transport minister for Scotland Jenny Gilruth said Caledonian Sleeper staff would have their current terms and conditions protected by the state-owned company. Caledonian Sleeper 2023. Train Accessibility Guides Provides the information relating to the features on board the train designed to help everyone. The move comes after ministers decided last year to terminate Serco's contract to run the service seven years early. possible, including a 'sleep kit' with Scottish toiletries. A writer with a passion for travel and the planet, Francesca is on a mission to help you travel well. The sleeper train to Scotland has different accommodation types to suit a range of budgets and travel styles. The fastest the Caledonian Sleeper can get to its destination is the route to Glasgow which takes 7.5 hours and the longest route, to Fort William, is almost 13 hours. The new service looks 100% improved. We thoroughly enjoy travelling in the Scottish Highlands eating an excellent Scottish breakfast with a lovely cup of tea. It is an incredible way to experience a trip to Scotland from London. Caledonian Sleeper: 16 Things You Need To Know Before Riding, Edinburgh Waverley Station: A Complete Guide, Caledonian Sleeper Train: Caledonian Double Review, What Its Like In A Caledonian Sleeper Club Room, Kuranda Scenic Railway: 12 Things You Need To Know Before Riding, Spirit Of The Outback: 10 Things You Need To Know Before Riding, The Indian Pacific Train In Australia: 12 Things You Need To Know Before Riding, The Ghan: 11 Things You Need To Know Before Riding This Australian Train, 20 Must Have Items For Your Next Amtrak Trip. Heres how long it takes for some of its most popular destinations if youre travelling from London. John Whitehurst, managing director of Serco's transport business, said the company was disappointed that the Scottish government "did not ensure value for money by examining the possibility of a direct contract award to Serco". 2023-03-02 16:22. in News. As a gateway to the Highlands, Inverness has matured to become one of the UKs most spectacular cities. If the Caledonian Double is out of reach, the Club Room is also a great choice. It will be operated by an arm . Check terms and conditions regarding breakfast or room type. The Caledonian Sleeper services will be provided by the Scottish government from the expiry of the current Caledonian Sleeper franchise on June 25, 2023. . Since the start of []. Then, retire to your Those wishing to arrange assistance onto Sleepers should call the Caledonian Sleeper Assisted Travel helpline on 0330 0600 500 or Assisted Travel Typetalk 01463 231 951 (for customers with hearing impairments). From outside the UK, call us on: +44 20 7841 8274. Serco received the current franchise in an . Guest Service Centre All travel information, regarding planning, booking tickets, berths and all questions regarding accessibility can be provided to help guests to make their own choices. Booth seating options and swivel chair options available. The bed was comfortable and cosy. Serco had unsuccessfully attempted to renegotiate its Caledonian Sleeper contract last year. Read more about them here. Starting from London Euston and heading north, the route to Fort William is the best Caledonian Sleeper route. This is a handy feature if youre booking as a group. The Caledonian Sleeper train is the name of the service that runs on the train route between England and Scotland 6 days a week. Accessibility Enquiries Call UK Telephone. For a better experience, please enable JavaScript in your browser before proceeding. Although Caledonian Sleeper staff are not participating in the strike action it does have a significant impact on the overnight Sleeper services. It meant waiting on the station concourse (which isnt the nicest!) Its a great spot to have dinner or get a change of scene from the rooms. Posted by Francesca Brooking | No-Fly Holidays, Scotland | 0. Friday 4, Sunday 6 and Tuesday 8 November Some services will arrive at the destination later than usual with services to Aberdeen / Inverness / Fort William . The Caledonian Sleeper breakfast was arranged by ticking the items that we wanted off a paper menu after boarding and hanging it on the door outside to be picked up. Narrow was a theme that carried right through to our room. The out-sourcing company will stop operating the cross-border rail Highlands-London service will be run by state-owned company after operator Serco loses contract seven years early. It was a good thing we found a carriage from the platform rather than walking through the train as the corridor was very narrow. Includes 2 adjacent berths which sleep 4 in total, Family Deal Club from 250 (London Edinburgh or Glasgow) or from 275 (London north of Edinburgh or Glasgow). On top of all that they do seem very friendly. Now, I understand why that might be the case for the trains that depart Edinburgh or . Have your films downloaded before you travel. There wasnt a standard plug so if you want to use your electronics on the train, make sure you bring a lead or power bank with you. On a trip to Fort William from London itll take 13 hours, giving you plenty of time to enjoy your journey. In all honesty, no. SUS should be used for Standard Class facility holders, FUS should be used for First Class facility holders. The newer more modern services incorporate more hotel-style cabins, or berths, as they are termed, with lighter/brighter accommodation. Thank you for subscribing to updates from Caledonian Sleeper well keep in touch with you via our e-newsletter! Available for single or shared occupancy. The Classic Room suited our needs perfectly at a reasonably decent price point. For other queries, you should find the information on our website, or you can e-mail us . Little Lost Travel is your complete guide to nature-based and sustainable travel. OUR VIEW We have not taken any journeys on the Comfort Seats on the new improved services, but I did quite a few years ago on the older trains. Whether it is for business or leisure, Caledonian Sleeper will take you to some of the UK's most wonderful destinations. The back of the door at a floor-to-ceiling mirror which gave the illusion of more space in the room. He writes extensively and is a contributor and presenter on CPD conferences in the UK and overseas. I made use of a pair of earplugs and an eye mask that came sealed in a sleep kit on the bed. Confused? While space isnt one of its strongest points, the trains beds are comfy and have cosy Glencraft mattresses.