This rating has improved by 3% over the last 12 months. Responsible for leading the customer service team: resident services, first-time and follow-up repairs. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. Having problems? . We also use third-party cookies that help us analyze and understand how you use this website. This employer has not claimed their Employer Profile and is missing out on connecting with our community. This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. I have had very supportive managers who have encouraged my career progression. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Any questions? About our cookies and how to manage them. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. HR and upper management are completely clueless about what goes on, or don't care
Unclaimed. This website uses cookies to improve your experience while you navigate through the website. Necessary cookies are absolutely essential for the website to function properly. The pattern element in the name contains the unique identity number of the account or website it relates to. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. Everything at the moment and will get a lot worse before it gets better. 140 Metropolitan Thames Valley reviews. Quite a large company so changes/projects take longer to complete. About our cookies and how to manage them. But if you request a communal repair, you dont need to be there when its being fixed. MTVH Uses Data to Help Address England's Housing Needs YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. No one is allowed to disclose the new head office address in Farringdon. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. to work with and autonomy to make decisions. Internal Recruiter Jobs in United Kingdom, International Talent Acquisition Specialist (Expat Recruitment) - Relocate to Saudi Arabia, Permanent Expat Family Relocation Package, talent acquisition specialist (12 month FTC), Remote WFH | HR and Talent Acquisition Co-Ordinator | Financial Services | 40-50k p/a, 40,000.00 According to reviews on Glassdoor, employees commonly mention the pros of working at Metropolitan Thames Valley to be career development, benefits, coworkers and the cons to be senior leadership, culture, management. No integrity - avoid or get out while you can. There's free coffee and four types of teas! This course has been developed as part of the Degree Standards project on external examining that ran from 2016 to 2021. Glassdoor has 163 Metropolitan Thames Valley reviews submitted anonymously by Metropolitan Thames Valley employees. You also have the option to opt-out of these cookies. By accepting, you agree to our use of cookies. We believe everyone should have a decent home and the chance to live well. The Housing Ombudsman found severe maladministration for Metropolitan Thames Valley's failures in dealing with a resident's leaking roof and damaged ceilings. Analytical cookies are used to understand how visitors interact with the website. Other benefits include a benefits pot so can get a subsidy for a gym membership. Find out more about, 72% of Metropolitan Thames Valley employees would recommend working there to a friend, Fantastic role and excellent place to work, Good company with really good staff, right at the start of a transformation journey. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. great ambition and staff team are dedicated, good approach to flexible working. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The Memorial Wall is part of a resident-led wellness initiative funded by MTVH, Brent Council Public Health team, Chalkhill Community Trust Fund, and the Young Brent Foundation. This rating has improved by 3% over the last 12 months. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Often mistakes are covered up and rules are rewritten without consistency. Visit the Career Advice Hub to see tips on interviewing and resume writing. Verify your email to use filters. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. The staff body are also passionate as a whole about getting behind local causes and fundraising together. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. We believe everyone should have a decent home and the chance to live well. Fill in the repairs enquiry form. Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. You also have the option to opt-out of these cookies. About the Role of Local Housing Manager This is a full-time fixed-term role and hours are 37.5 and working at the end of week. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Farringdon, England 18 d. 26K Per Year (Employer Est.) We're always looking to innovate and do things differently. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. I have had very supportive managers who have encouraged my career progression. Metropolitan Thames Valley works across housing, health, social care and education. Other benefits include a benefits pot so can get a subsidy for a gym membership. In the UK this is a National Insurance Number. We also use third-party cookies that help us analyze and understand how you use this website. TVH has such a light, friendly and open atmosphere; making it a great place to work. You can also upload photos of what needs to be fixed. Housing Association. We aim to respond to emails within 2 . Copyright 2023 Metropolitan Thames Valley Housing. We also use third-party cookies that help us analyze and understand how you use this website. Complete the form below to see a video of how our employer portal works: "Managing references has been so much quicker and easier, all of the replies are in exactly the same format, theyre easy to download and look much more professional than the word docs we were previously sending. We can provide support in a range of areas: Improved physical . All ideas are welcomed and you are trusted to work with autonomy. Welcome. 22 Metropolitan Thames Valley reviews. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. It's a really good place to work if you like getting things done. They are not authored by Glassdoor. People are fab to work with, committed and full of ideas for the future. The transfer will start with children aged 16 or over or those with a terminal illness. About our cookies and how to manage them. Check your rent or service charge account balance and download a statement, Make a payment online by debit or credit card. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. photo: Creative Commons / DFID - UK Department for International Development https://creativecommons.org/licenses/by/2./deed.en. Register for School. We're always looking to innovate and do things differently. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. These cookies do not store any personal information. If you don't have a legacy Metropolitan network log in then your log in is your @TVHA e-mail address and a password you have created for yourself. A free inside look at company reviews and salaries posted anonymously by employees. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. London is one of the most exciting and diverse cities in the world - and policing it is no easy task. I've always felt if I have an idea I can put it into practice quite quickly. Lovely supportive team and overall culture within the business. See what employees say it's like to work at Metropolitan Thames Valley. They do not tolerate racism or homophobia at any level, Management are cliquey, rude, uncaring, and often seem like they have active contempt for their staff and for customers
Salaries, reviews, and more - all posted by employees working at Metropolitan Thames Valley. Get notified about new Customer Advisor jobs in Nottingham, England, United Kingdom. A really good range of calls
By accepting, you agree to our use of cookies. Some team leaders are very knowledgable and helpful, Lack of diversity
Metropolitan Thames Valley Non-profit Organizations London, England 7,313 followers We believe everyone should have access to a home and the opportunity to live well. London, England 8,386 followers. This rating has improved by 3% over the last 12 months. Often mistakes are covered up and rules are rewritten without consistency. and Terms of Service apply. Copyright 2023 Metropolitan Thames Valley Housing. It's a nice, modern office environment, staff benefits are good. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. This is a True/False flag set by the cookie. For the USA please use SSN (Social . Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Do you have what it takes to be one of them? The management structure is ex Metropolitan heavy. Seasonal Staffing Team, GroundWork London. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. You can unsubscribe from these emails at any time. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. - Their management style and the culture they have created is like something out of the 1970s. The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Working hard will get you absolutely nowhere and just add more stress as you pick up the slack for lazy colleagues
Hotjar sets this cookie to identify a new users first session. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. There is no care or concern for residents it seems as they don't care. This is a Hotjar cookie that is set when the customer first lands on a page using the Hotjar script. 29,682 (which includes a 3,000 South East living allowance) Police Community Support Officer (PCSO) - Buckinghamshire. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. Salary: 30,000 - 40,000/annum. Necessary cookies are absolutely essential for the website to function properly. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If you are having problems, ask for help online or call 020 3535 3535 (Option 3, Mon-Fri). Rude, unproductive team members are promoted because they're friends with management, others are iced out for arbitrary or no reasons
Copyright 2023 Metropolitan Thames Valley Housing. Hotjar sets this cookie to detect the first pageview session of a user. Read employee reviews and ratings on Glassdoor to decide if Metropolitan Thames Valley is right for you. My colleagues have been treated appallingly and bullied with the majority of TVHA staff leaving. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. Hotjar sets this cookie to detect the first pageview session of a user. The offices are a lovely environment to work in and a bonus in themselves! Income and housing officers hard to get hold of at times and sometimes don't want to take the calls
Having problems? You can have some really difficult calls and off days
All ideas are welcomed and you are trusted to work with autonomy. About our cookies and how to manage them. This is a True/False flag set by the cookie. It's a nice, modern office environment, staff benefits are good. Historically great at developing staff. Seems customer service focused at first but comes down to targets and stats
GOOD STAff welfare and salary paid on time, Staff welfare is always important! Seems customer service focused at first but comes down to targets and stats
I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Metropolitan Thames Valley. I'm passionate about playing an active role in improving the lived experience of colleagues in the workplace to enhance employee engagement, performance and culture. You can save your resume and apply to jobs in minutes on LinkedIn, (Part Time) Production Team Partner - Garment Sorter & Shipper - UniFirst, Application Engineer (Junior), China (Remote), Campus Technology Sales Representative Ball State University, Business Development Manager Insulation DACH (all genders), Sr. Cyber Security Release Manager - 100% Remote - Contract to Hire (C2H), Ejecutivo(a) Comercial Pre- venta (Seguridad Electrnica), Life and Annuity Agent - *PIPELINE - Denver, Outside Sales Representative - Downtown Phoenix, Transaction PA, OMERS Infrastructure Europe, Callao, Constitutional Province of Callao, Peru, See who Metropolitan Thames Valley has hired for this role, Minimum of 12 months proven customer service experience, Excellent communication skills with the ability to hold good quality conversations with our customers to fully understand their financial circumstances, Good understanding of Safeguarding and Anti-social behaviour, 28 days annual leave plus 8 bank holidays (pro rata for part time) per year, 2 volunteering days per year for things like helping out in local communities, An additional Beliefs day once a year to have an extra a day off, Enhanced pension with matched contributions of up to 9%, Health cash plan scheme for your everyday healthcare needs which you can add your family members too, Tenancy deposit interest free loan to help with rental deposits, Access to extensive learning and training opportunities with Wisebox platform, Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues, Career progression across the organisation with our mentoring programme and apprenticeships, We are committed to the wellbeing of our colleagues and support this as an organisation. This blended course comprises two parts: Part One: online preparatory work, completed three weeks prior to the in-person event; Part Two: Two half day . ", "It is a good system to use for references. We use cookies on our website. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. We're always looking to innovate and do things differently. This category only includes cookies that ensures basic functionalities and security features of the website. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. The following link will change your TVDSB Active Directory (AD) password using an alternate email or cell phone for security. Hotjar sets this cookie to detect the first pageview session of a user. Some team leaders are very knowledgable and helpful, Lack of diversity
People are at the heart of everything we do, and that includes our own people too. This employer has not claimed their Employer Profile and is missing out on connecting with our community. If you don't have an invitation code you can use the MTVH Online support form to ask . The ethnic make-up stayed fairly one-sided throughout the decade, and by 1992, just 9% of MHT staff were from Black, Asian or minority ethnic backgrounds. . Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. View all 755 employees. The staff are lovely and I have met many wonderful people. Hotjar sets this cookie to identify a new users first session. Process makes things take longer than they could. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Right now, nothing has changed, just the colours, fonts and logo. You'll need your mobile phone and your unique invitation code. We use cookies on our website. It's sometimes noticeable that there are gaps in terms of organisational development. COVID-19 Information. - Careers; Staying safe from romance fraud. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Request a repair more quickly than by phoning or emailing, and at a time thats convenient for you. 39,000.00, 29,500.00 Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Also I have leaked documents of staff who have created entrapment with their private car parking scheme, force tenants to pay up fines whilst using bullying debt collectors putting tenants behind their bills. A lot of passing the buck goes on
Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. | MTVH is one of the UK's largest housing associations. Service. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. , but rather staff support each other to make things right. Metropolitan Thames Valley | 8,202 followers on LinkedIn. These cookies do not store any personal information. As well as my day to day digital marketing and communications role, I head up the award-winning ethnicity staff network group at Metropolitan Thames Valley Housing. The pattern element in the name contains the unique identity number of the account or website it relates to. Enjoyable when u have nice tenants and leaseholders
HR Assistant. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. About our cookies and how to manage them. The pattern element in the name contains the unique identity number of the account or website it relates to. This rating has improved by 7% over the last 12 months. Inclusive Institutions: enabling and supporting culture change. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Working in Development Customer Care TVH has such a light, friendly and open atmosphere; making it a great place to work. Great company to work for with some really good benefits and. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Year-long community programme launches to meet local needs of Clapham Park residents. document.write(new Date().getFullYear()) RefNowRegistered Company No: 09768384 Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. Join us on our mission to make life safer for over 9 million Londoners. These cookies do not store any personal information. The process took 2 weeks. . However you may visit Cookie Settings to provide a controlled consent. Metropolitan Thames Valley Housing is looking to procure new construction professional services consultant frameworks (limited to architects, employers agents, valuers, and principal designers.) Poor commission structure. Really understaffed - non stop calls
Hotjar sets this cookie to identify a new users first session. A really good range of calls
Asking for reviews. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. Enjoyable when u have nice tenants and leaseholders
Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour, Administration fees for homeowners and shared owners. Undervalued by managment
There is no blame culture, but rather staff support each other to make things right. Put colleagues at risk by forcing them back into work after COVID because they are too lazy and incompetent to set up a sustainable home working scheme, and do not seem to care whether their staff live or die
By accepting, you agree to our use of cookies. We have conducted Repairs and Maintenance and Cyclical Decorations programmes for them and have subsequently been appointed for Windows and Doors Renewal programmes . Salary information comes from 1,909 data . Chalkhill residents unveil Memorial Wall as part of project to promote mental health and wellbeing. News; Report a crime online. But opting out of some of these cookies may have an effect on your browsing experience. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. This site is protected by reCAPTCHA and the Google Privacy Policy Meet our Development Director of Customer Care and see what she is looking for in her team. www.RefNow.co. By clicking Accept, you consent to the use of ALL the cookies. A lot of passing the buck goes on
Key Achievements: I've loved my time here. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. This can show up occasionally, including when major corporate projects are being delivered. Verify your email to use filters. Current timestamp: 02/03/2023 22:42:46 Quickly exit this site by pressing the Escape key . There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. Find . Details about the employee. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. You can register for an account if youre the named person on your MTVH tenancy agreement. Should you need any assistance, please contact: For Legacy MET 0203 535 3999 or For Legacy TVH 0203 535 3336 or raise a service request via Service Now. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. These cookies track visitors across websites and collect information to provide customized ads. They have work to do but they are are good company and will get there. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. Income and housing officers hard to get hold of at times and sometimes don't want to take the calls
"Great company to work for with some really good benefits and good pay"(in 7 reviews), "Plus annual leave is very generous"(in 6 reviews), "Senior management poor and unwilling to look after their staff"(in 10 reviews), "Far too many office politics stops ability to function properly"(in 3 reviews), Lovely supportive team and overall culture within the business. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed
1. Use your usual MyTVH email and password to sign in. This website uses cookies to improve your experience while you navigate through the website. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London It is mandatory to procure user consent prior to running these cookies on your website. If you're looking for a rewarding career in an organisation that puts people first, you've come to . By accepting, you agree to our use of cookies. Good chance to develop communication skills in all forms. Referrals increase your chances of interviewing at Metropolitan Thames Valley by 2x. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Staff benefits are excellent and there and learning and development is always encouraged, Diversity & inclusion Flexible office spaces Accessible leadership, L&D for specialist roles and using internal talent, Decent salary, the company is a good one to work for, staff are lovely, Property Desk is an awful department to work for so great if youre not in Property desk, There is no encouragement, the job is soul draining. and Terms of Service apply. If you dont have an invitation code you can use the MTVH Online support form to ask for one. and Terms of Service apply. If youre having problems registering, fill in the MTVH Online support form and a member of our team will be in touch. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. This job is no longer available, but here are similar jobs you might like. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. This employer has not claimed their Employer Profile and is missing out on connecting with our community. There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. Youll need your mobile phone and your unique invitation code.