Closets By Design is a Retail, Commercial & Residential Construction, and Custom Closets company located in Louisville, Kentucky with $518.00 Million in revenue and 803 employees. Worse job experience I have had with a new job. Specifically, plaintiffs claim that the company misleadingly offers 40%. On installment day the installer goes over the measurements with me and low and behold, that crazy designer had designed 20 inches of the closet to be directly behind the radiator! Even if you've mastered how to build a capsule wardrobe and have minimal amounts of clothing, these expert tips will keep your closet streamlined and functional for everyday use. She then transferred me to the manager, a real piece of work by the name of Jen, you know the type not only incompetent but also arrogant and disrespectful. After the designer came in and took the measurements I placed an order to install a closet and she requested a deposit for half of the total cost so I gave her a check. I ordered my cabinets ( approx $12,5000) in oct of 2021. Discounts on Closets by Design Home Organizer Systems, { setTimeout(() => { document.getElementById('headersearch').focus(); }, 300);});">. PCR works with companies to arrive at their desired results. They blame the Designer and always make up stories. They do not belong in business. It is the consumer's problem and not theirs. When the actual installation date came, the guys got a wrong design the cabinets are actually 3" smaller than the actual design and in contract. This then resulting in no electricity in my daughter's room or her bathroom. The closets are perfect; tons of space for hanging and deep shelves for storage. (103) $229 .95. first thing 50 % down - so i told them i want an install date prior to deposit and if they could not meet it i was going with the next vendor. Click here to get notifications about new complaints of Closets by Design. 5. On 05/03/2019 Knut Grevle filed an Other lawsuit against Closets By Design, Inc. I recall a couple of small hiccups, but nothing that wasn't promptly taken care of. The investment for this closet is about $150 per linear foot or $1,200 total. Waterstone Management Group is a boutique management consulting firm. I am not in any way affiliated with closets by design, nor was I asked to post a positive review. They knew how to fix the measuring mistakes and my shelves look great. At this point I just want my deposit back. Upon calling, I was told I signed a contract to 6 months and they do not offer 2 years, only 1 year. This review was chosen algorithmically as the most valued customer feedback. I have to talk to the higher boss to at least talk to someone who is sensible. His friend told him to tape up like color wires and the power should go back on. Click to enjoy the latest deals and coupons of Closets by Design and save up to 40% when making purchase at checkout. Images. I am confident they will do soI'm ready to delete this entire comment, I just can't figure out howWhen I do this entire complaint will disappear. My media room cabinets are a mess from incorrect measurements by designer Lynn M. The installer took over an hour to figure out how he could compensate for Lynns mistakes. I know of a lady who is a former employee who is filing a class action against Closet World on behave of former employees. So much so that we are having a "mudroom" cabinet installed soon. Closets by design installed a system in my walk in closet years ago. A deposit of $1, 673 was provided. Think long and hard before you take your chances with Closets by Design or you may be in for a big dissappointment! Conclusion: They took my money and did nothing. If you're looking for someone to help you design the perfect organizational space, check out Closets by Design. and removing trashleaving the caulking. Does AOL still exist? Estimated amount consumers saved since 1997: $15,590,010,907. How those businesses take care of those complaints is what separates good businesses from the rest. (Newbold et al v. Closets By Design, Inc. and CBD Franchising, Inc., Case No. Lesson Learned! The new date arrived and I waited all morning for the installer. Date is September 27, 2021. 115 Howden Rd Toronto ON M1R 3C7. It is a big fraud. Verified customer. Dee looked through my closets and sat down at my dining table and spent a good chunk of time designing the closets on the spot. Closet by Design - custom design and installation of pantry. The Rep who measured for the unit was off by 8 inches side to side and 8 inches for the set of 8 cubbies I had installed under my tv. 15". They said the needed 8 weeks to fab - but the date was 9 weeks - they would call back in 2 days - no call - i called them set date - but i needed to confirm with carper sub - no call so i called them - they needed week of 10/12 - i said fine they would call back - no call - i call them- they sad they would come a week early - they did not need carpet (although call before it was a better end result - best practice) will call you back Monday - no call - i call them leave message carpet on tract dates are 14, 15, 16 - no call i call no answer - i call the money line (new work) they pick right up then slam me to voice mail- i call back 4 times 4 minutes they looks good we will call you back 10/9 - no call - i call 10/12 no they say i asked for week of 10/19 -- getting the pictures folks - Called back to go over "last phone calls" as i look at my phone notes - no pick up - called sales person - no answer i will keep let everyone know how the install goes. THIS IS A TERRIBLE COMPANY! CALL: (855) 295-0801. If they do, I will give credit where credit is due! The owner Brian Gruber told me to remove my original FB post explaining the painful process and refuses to honor the companies LIFETIME WARRANTY because I did not remove the facts on the FB post. 36 following. Not that you would after reading the NUMEROUS posts above! These 2 units were to be done on the same day. 3) The salesperson incorrectly measured the distance between walls, and as a result, there is a gap between the closet board and our wall. I say go to Lowes or Home Depot, where you get REAL wood for less than 1/3 the price! They do not stand behind the products they sell. When they started installing the doors, they realized that the latter were short. Get Your Closet Anized So Ng For A Trip Is Breeze Wcnc. To date, I have provided $3, 346 in payments. I called and spoke to the receptionist, Maggie, to request the owner and/or General Manager's name and she REFUSED to provide the names. I thought this would be a one time screw up. This is just the starting range that can spike up to $50,000. They offered to set another date (for me to take off from my job) to return, but I refused, also refused them the additional $600. My wife purchased a pantry through Closet by Design. 3 times I had to take off work to accommodate their mistakes and then I was left with a product that was NOT WHAT I ORDERED! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Closets by Design. Had no idea what they were doing. Whittier California, Closets By Design, Franklin, TN Bad Products, Beware/Bad Business Practices Franklin Tennessee, Closet World, Closets By Design, Home Closets Unfinished work, poor workmanship, unauthorized charges Whittier California, Closets by Design Lifetime Guarantee of closet is a guarantee it will take a lifetime for them to call you back. Schmidt National Law Group, 9191 Towne Centre Dr, #510 San Diego, CA 92122, (800) 631-5656. topclassactions.com. July 19 Closets by Design has joined the ranks of retailers that are facing lawsuits filed over the alleged sale of merchandise at fictitious discount prices. This caused a power outage in that room. Six months later, still no closet system from Closets By Design in Plymouth, MN and yet, they are offering a 40% off discount for Presidents Day. Plz call my cell: [protected] for more info & for a no cost claim. Need to get this install complete as contracted, Read full review of Closets by Design and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I even told them that I would be open to doing this closet plan in a different property but never got a reply about that either. I also called their office 10 times, each time being told that a "supervisor" would call me but they never did. I checked my breaker, and it wouldnt stay on. Wait for it14 3/4". I would like to start a class action lawsuit. You all have helped me to not make a very costly decision. A Closet Factory designer will take detailed measurements, finalize your design and confirm the cost of your project. (#22) First AMENDED COMPLAINT against Defendant CBD Franchising, Inc., Closets By Design, Inc. amending Complaint (Attorney Civil Case Opening) #1 , filed by Plaintiff . You can find them at www.closetsbydesign.com or give Aly a call at (205) 777-4000. I had it budgeted to pay off in 10 months so to my surprise after 6 months, I received a whopping bill with interest and all. They charged a c/c without my authorization and they still owe me product. I hauled them away myself. Horrible JOKE on us! He left to get the panel needed, It took 4 hours before he came back with it. Closets By Design. Good luck with your project with No-Closet by No-Design! We were so nice to them even saying "we know things happen", but after all the RUDE responses and the lack of customer service we finally filed a complaint with the BBB. Over a period of two months, he helped get someone to take a look at the problem and then offered to put a piece of wood between the wall and closet board a very cheap, unprofessional, and a dirty solution to the problem. The proposed Closets by Design pricing discount class action lawsuit seeks to represent a Class of all people living in the U.S. who purchased the services or merchandise made by the defendants advertised at a discount during the limitations period. Submit a complaint and get your issue resolved. This post is only the beginning. SE Aurora, COcompany in DENVER. I want a discount taken off for all the mistakes that were made and reimbursed for an electrician to check on that outlet. There were so many other spots that we had missed hence we had to get a cleaner to clean the place. A FRP includes any audio, video or visual representation that states or suggests a specific level or range of actual or potential sales, income, Closets . They still have not been installed in my house. $20,000. Colorado. So, its 2021 and I had a great lady named Hillary that worked with me to find what we wanted. I read the comments and took them into consideration but made my own judgment. And I got the phone call we need a deposit to hold thos years pricing When I decided I only wanted 2 out of the 3 closets done they said they dont return deposits and kept $400 of my money! SEVERAL phone calls to both customer service and the OWNER ( never returned my call) they are so disorganized. February 2019: This action was voluntarily dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled.. January 2019: A class-action lawsuit was filed against Closets By Design for allegedly deceptively offering illusory discounts on custom closets, garage organizers, entertainment centers, and home office systems by basing the discounts on inflated retail prices. Their complaint, which Insider has obtained, alleges that Huntington Reproductive Center, which was founded in 1988, and its in-house . Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. They are cold from being in the truck, ! I told him about it, to let him know he did something to the power in that room. We can work with you to remodel what already exists, or remove it entirely and start from scratch. We had an argument and she started talking over me with such an arrogant tone. Really! I called the office and told them I would not pay the balance of the 2nd room until all the panels were in and it was being installed, but I would pay for the one they were working on that day. You can get a used car to work for at least 6months at this price. I am extremely dissatisfied with this company and their resolving of this matter. Im taking them to small claims court for the $587 they scammed me for. The dispute has been resolved. For a completely customised built in wardrobe or walk in wardrobe for your Perth home, please call us on 1300 366 222 or . We plan to move in next week. But that didn't happen. We ordered a shoe rack and wall bookshelf and table and after 3 attempts to install they kept coming with the WRONG measured items or they just simply didn't order what we bought at all! Fresh and modern, our Everyday Collection offers a sleek solution to your closet clutter. I have made a decision to NOT let this go. Here is the last email from the manager: 1) During the first in-person meeting, the salesperson did not show and as a result the company offered $100 off at the next meeting, but it was not honored as it couldnt be combined with any other offers. Who is ED Magedson - Founder, Ripoff Report. Don't apply to this company . And guest what the installer even took some of the shelves which is I know thats belong to my order . A set of cabinets was installed over my washer and dryer. Submit a complaint and get your issue resolved. The purpose of this Privacy Statement is to . Like my Mother always says " you get what you pay for" and the advertising in Valupak should have been my first clue that this would be a disaster! The best part is that it only took a day to build and even after the fact, they agreed to make some changes because they truly care about customer satisfaction. To make a long story short, two months following my order, they called me to confirm that the installers would be at my place between 9:00 am and 1:00 pm. Schedule, freedom, no micromanaging. Top Class Actions is a legal news source Compare. I didn't know that the designer designed the doors, and the doors were short." Closets by Design At Closets by Design, we design, build and install custom closets, garage cabinets, home offices, pantries and more. We are going to have to pay an electrician to relocate the ceiling fan because the blades will hit the doors of the pantry when they are open. Then Lynn ordered the wrong mirrored doors for my bedroom closet claiming she was correct. Initial Franchise Fee: $20,000. Get A Quote. He never did. Create your own closet design rendering with Modular Closet's simple design tool. Closets By . What happened with your lawsuit? I am a single Mom and needed the promised income to survive. I paid a heavy price for a I want a discount taken off for all the mistakes that were made and reimbursed for an electrician to check on that outlet. Closet by design has been a nightmare to work with since we set a date for installation. photos. Fake invoice scam targets business owners. I want all of my cabinets installed on July 19 , like promised. The first date for Installation was on Dec.20th with a call on Friday with a time of installation. On April 9, 2021, I received a telephone call from Design Manager Jose Arcinega that the design and measurements made by the original designer, Tamara (who all of a sudden does not work at the company any longer), would not work, and changes were needed. I attempted to cancel this order by E-Mailing their cancelation form but didn't hear from them. Call Closet by Design 1-800-500-9210 Let's Get Started. www.closetbydesign.com, I guess this company will have to charge you arm and leg as a customer to effort their "workers" because 3 of their vans were parked at the Chevron gas station at North 7th ave in City of Industry this morning at 8:011 am and yes not pumping gas just hanging around and totally ignoring all other customers that were witting to get gas and I had to wait 11 minutes for a open bay and it wasn't any of them, they saw me taking their pictures but they didn't care. Closets by Design had the nerve to call me asking for the additional $3.00 I had already given the installers! Thx. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. NJ Hamilton location - I am a builder and deal with scheduling every day. So, my shelves are 8 inches shorter, and my cubbies had to be 10 x 10 instead of the 12 x 12 I was to have. Well I have emailed the designer several times with the same response, Oh I thought that this problem was fixed weeks ago. So please, whatever you do Don't use this company. They are the worst of the worst! 3:19-cv-00077-JKS-KES, in the U.S. District Court for the Central District of California. If you don't get all the concepts (which they throw alot of numbers and information at you), your first day of training they will let you go. The American musician swapped two vintage Ferraris for a 1970s Maserati, but is now suing the . Custom Closets By Design Palos Il Patch. Few hours later, I received a phone call, I believe from that same degenerate Jen who told me that they cancelled the order. First drawers were 15 1/4 ( drawers too big and could barely open and closebut excuse given? Case number 2:19-CV-3881, in US District Court, Central District of California, Western Division. DON'T DO IT! Depending on the material, size, and design, you can get customized closets at a cost of $1000. Please download the PDF to view it: Download PDF. A second deposit on final design and measurements was provided for $1, 673 on 4-7-21. Closets By Design Lawsuit Says S Are Fake Top Cl Actions. Any sudgestion ? I also requested another walk-in-closet and a murphy bed/office room since the consultant was already here. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Closets By Design 1017 Grand Blvd,Deer Park Ny 11729. Who's crazy enough to start this website? It is not even close to be average quality. Founded 2003 With Angi since July 2006. Add value to your home. Then they inform me that a panel for my daughter's room was missing but they assured me that the panel would be in the very next day. I told him there was an overhead light in the room that the switch was by the door. Add me. In the afternoon I called them and asked for the manager. Due to a family illness, I had other pressing matters that outranked this. The bottom line? I was expecting the other room to be done the next day. The lawsuit alleges that defendants misrepresented the nature, amount, and existence of price discounts on those services and merchandise items. Contact. Thanks so much to you all that have written reviews. After several more attempts to talk to somebody responsible I finally desisted from my efforts. However, a new class action, Grevle vs Closets by Design was filed on May 3rd, 2019. Useful. There has been ZERO response. There was no a response for almost three weeks, and then I found out that both Jennifer and Ed had left the company. Josephsantoli@aol.com. Art you interested in contacting her? Nobody came in. Will see if they rectify their wrong. I still have not got anything. My were ordered a year ago and still are not in my house. The proposed Class is represented by John T. Jasnoch, Joseph Pettigrew, and Thomas K. Boardman of Scott + Scott Attorneys at Law LLP. Compare. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. We recently used Closets by Design to re-model the walk-in-closet of our master bedroom. Can you tell me exactly how I mistreated the installers?" Kept Deposit and NEVER installed product, and won't return calls. I have contacted the company many times to ask for a refund of the $313 that it cost to get the electrician here and to repair the mess. Maroon 5 singer Adam Levine is filled with regret after he made one such trade. The "installer/repair tech" just left after arriving at 5:10p (12-4p window is a joke) and finding that today, on the 4th service call for mismeasured and mis-cut file drawers, they were STILL wrong. The installers didnt arrive until 5:00 the next day. Was deceived. They gave me the total due on the first unit and the installers started to work on the one unit that they had all the parts for. expected to be mailed out. The cabinets are beautiful but it has taken three different attempts to get the correct cabinet doors on. How do we get on that lawsuit? I called on a biweekly basis to see if they can come back and get the wall issue fixed but I kept getting a different response each time. Publish Date: 03 Mar 2023 07:02 PM . Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Lawyers for Trump say they can't . This website is not intended for viewing or usage by European Union citizens. When I reached out to the sales rep, she stated what I said was correct and to call the office backNo Luck and usually I fight situations like this. The proposed Closets by Design class action lawsuit was filed due to alleged violations of numerous laws, including the Consumers Legal Remedies Act, the Unfair Competition Law, and the California False Advertising Law. Lucy was her name. The manager John, in last lengthy phone call was very understanding and very courteousThey are coming Tuesday to correct all. And they demand payment before they even install. This is when the situation started escalating and, out of the blue, she accused me of taking it on the installers. Or I would like a refund. This company mission has nothing to do with quality and its customer; it is all about them and the money. I have wasted almost $8000, not to mention 5 days that I had to tak off from work for their installatiom and repairs for shoddy measuring and workmanship. At the time, I had made other quotes with other prominent companies in the closet segment, to name one, Home Depot. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! This comment was posted by a verified customer. I want all of my cabinets installed on July 19 , like promised. Once they install and get their money, if it all falls apart, so be it. Crm is OLD, some processes are clearly inefficient and manager cant make them make sense, employee turn over rate is unreal, 8+ employess let go or quit in a month's time. Additionally, we offer various drawer options and shelving choices. TINA.org reader is still waiting for her promised free Kate Spade gift. Well wouldnt you know it, there price are still the same today!! I paid approximately over $10, 000.00 to this company and have been treated so rudely and unfair it is sick. The salesperson feigned ignorance and the follow-up person called to reschedule- why would we do that if you can't seem to get the product? Thank you again. When I called to stop the 2nd order because the first was so cheap looking they said I couldn't because it had been past the 3 daysthe install was 1 1/2 months after I bought it! The post Closets by Design Lawsuit Claims Fake Discounts Mislead Shoppers appeared first on Top Class Actions. cavalier king charles spaniel rescue michigan; what percentage of the uk population is bame Generally, closets by design are not too expensive. New cases and investigations, settlement deadlines, and news straight to your inbox. The Supervisor Mike was supposed to verify if the demo fees were removed as well and he never called me back. These items and services are offered, according to the Closets by Design lawsuit, at a deep discount from the original price.