The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more. WebRussells hall hospital: 39 Employee Reviews Review this company Job Title All Location United Kingdom39 reviews Ratings by category 3.6 Work-life balance 3.3 Pay & benefits 3.6 Job security & advancement 3.4 Management 3.7 Culture Sort by Helpfulness Rating Date Language Found 39 reviews matching the search See all 42 reviews There was also some guidance from Birmingham children's hospital regarding his care over the phone so I'd also like to thank who ever helped there aswell. We are carrying out a review of quality at Russells Hall Hospital. AEU Department All the best and take care. Any other browser may experience partial or no support. Following your discharge home, an electronic discharge summary will be sent to your GP giving details of investigations and treatment on the unit, with details of medication changes, medications on discharge and any recommendations for follow up and referrals. Some patients with suspected sepsis were not identified or managed appropriately. Departments did not always have effective systems for identifying risks. The trust does not always follow its own policy in relation to DNACPR (do not attempt resuscitation) notices. Patient Experience Team, review titled My visit to A & E after an accident. The BBC is not responsible for the content of external sites. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. or call us on 0845 113 0012, Response from The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. There were areas of poor practice where the trust needs to make improvements. All the best and take care. All the best and take care. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. We saw much support for the trust, both from the public and from the local health economy. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. Staff also told us that the environment was unsafe and that they were concerned about the safety of patients. Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to It is great to hear that you received excellent care and treatment in the Day Surgery Unit. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Welcome to Russell Medical - Russell Medical Center Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Visit https://www.careopinion.org.uk We saw that new mattresses had been purchased in the emergency assessment areas and one person told us 'It is really comfortable'. One person said, "I have had good treatment, I couldn't ask for better. [Very happy with 'Staff attitude'] You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. "This includes maintaining a Covid-secure workplace for our colleagues as well as following government guidance regarding the use of hand sanitiser, PPE, social distancing and other measures. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. I want to especially thank the Russells Hall Hospital / Accident and emergency Located in the main lobby of Russell Medical. Your information helps us decide when, where and what to inspect. aec russells hall hospital. Inspection Report published 6 December 2011 for Russells Hall Hospital - PDF - (opens in new window), Published NX West Midlands. Patient Experience Team. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. The trust MUST ensure there is sufficient numbers of staff, who are suitably trained and competent, to care for the number and acuity of patients. 6 September 2018. This is not my first experience of this hospital not checking information relayed to them by 111. One staff member said, "I am proud to be working for this trust.". The hospital is south review titled Amazing staff can't thank them all enough! The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! WebWe offer a 24 hour stroke service at Russells Hall Hospital. Learn more. We spoke with 44 people who were using the service or their relatives. Since the last review, we have continued to monitor the trust and progress against their action plan. My Site 12701 The service made sure staff were competent for their roles. the service is performing badly and we've taken enforcement action against the provider of the service. acute medical unit welcomes first patients at Russells Hall Hospital WebMaps & Directions. Even the food was great! Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Dudley Bus operators. [Very happy with 'Treatment'] Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. Your staff could not have been more professional or efficient. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. Again thank you and i would recommend this hospital to all my family and friends. 2023 Russell Medical. The hospital states this is the largest donation in Russell Medicals history. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. 4688/4676) Lisa Evans-Dimmock. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. Patients - Russell Medical Center Staff were still not always using clinical judgement alongside NEWS scoring criteria. Your lovely comments have been shared with the AEC team who will be delighted to receive them. A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. Dudley to Russells Hall Hospital Also thank you to the lovely staff of russells hall A&E. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Between October and December 2010, 507 surveys had been completed. B65 8DA, In Weve put some small files called cookies on your device to make our site work. AEC was well run and escalated patients that they couldnt manage. WebThe group is made up of three hospital sites, with one inpatient hospital (Russells Hall) located near the centre of Dudley and two outpatient hospitals (Corbett and Guest) located in Stourbridge and Dudley respectively. - we'll pass your stories to the people in health and social care who can make a difference. DY1 2HQ, Posted via Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. Read about our approach to external linking. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Have you experienced something like this, here or elsewhere? Russells Hall Hospital A&E/AEC | Care Opinion Our rating of safe was Inadequate overall. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. We found that arrangements were in place to ensure that medicines were managed safely. We were confident that these could be achieved quickly.Key findings related to the following: Published At least one standard in this area was not being met when we inspected the service and There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. Patients were not wearing allergy wristbands, allergies were not easily identified unless records were consulted or reviewed. WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. After this inspection in June 2018 we took further enforcement action by varying the conditions upon their registration. Staff provided emotional support to patients to minimise their distress. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. Allied health professionals made up the largest group of staff required for imaging services. After being discharged yesterday I had spent a month in your care AEC is open from 8am 10pm (last booking at 7pm), and GPs or other healthcare professionals can refer you directly to the unit. Russell County Hospital The kindness and support of the people working in the maternity ward were so appreciated at such a scary time. Whilst I was in the consulting room the receptionist went over to my husband and asked, rather rudelywhere has she gone Not a very positive experience when you are feeling at your most vulnerable because you feel ill. Cant fault the staff and the service. Out NHS is amazing all staff were professional and amazing. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. (01384) 456111, Provided and run by: Let us know if this is OK. Well use a cookie to save your choice. It has developed as an independent organisation, and is now contracted to provide its services by Dudley Health Authority. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. AEC/RAB (ext. Patient Experience Team. Who has Care Opinion told about this story? there are some services which we cant rate, while some might be under appeal from the provider. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. Diamond also services this route every 20 minutes. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, We spoke with 22 members of staff of various roles and grades. We are continuing to monitor progress against these. Work on hospital's new two-storey building ongoing Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. 2023 BBC. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. The services are multidisciplinary and include nursing staff and allied health professionals. Broward Health Medical Center We don't rate every type of service. Medical secretaries: Bev/Ruth (ext. Patient Experience Team. A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department. AEC unit | Care Opinion Any other browser may experience partial or no support. Who has Care Opinion told about this story? Most staff were complimentary and shared examples of how they were supported by their managers and teams. DudleyGroupNHS In 2011/12 33,000 ambulances turned up at our Emergency Department. Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. All rights reserved. If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. 15 March 2011, In People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. About: Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. There's no need for the service to take further action. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. Click here for the news and events happening at Russell Medical. Ratings and reviews Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. Our mission is simple: Being the best because, we care. Mitie broke Covid-19 safety laws at Russells Hall Hospital Following streaming or triage in emergency departments (EDs), Specialists (e.g. I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. Keep 999 and A&E free for serious and life-threatening conditions. The Acute Medicine Department has a number of middle grades, including deanery trainees and staff grade doctors. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. Browser Support visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. It is great to hear that you received excellent care and treatment in AMU and Ward A2. We are pleased to hear that you were impressed with the care and treatment you received with us. 3 December 2014. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. There was no clear accountability of which team was responsible for the patient once they had been referred to a medical speciality. They said 'I could not have been treated any better anywhere, its all first class' and 'I have been treated above and beyond the call of duty'. the service is performing badly and we've taken enforcement action against the provider of the service. the service isn't performing as well as it should and we have told the service how it must improve. No rating/under appeal/rating suspended Suspended ratings are being reviewed by us and will be published soon. There are six bands within the monitoring system so this Trust had a relatively lower risk.