Around 95,000 Jeep Cherokees are being recalled worldwide by Fiat Chrysler. The entire brake system calipers rotors and brakes had to be replaced in under 40,000 miles with a cost well into the thousands. Here, we get to a bad start in looking at the 2016 Jeep Cherokee problems. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. It also has a remote start and it's a 4x4. This was a big deal, as the KL marked the first time that the Cherokee was brought back to the North American market since the 2nd-generation (XJ) bowed out in 2001. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. These would be Active Drive I, Active Drive II, and Active Drive Lock. A familiar symptom was shared by many Cherokee owners at the time, which was random stalling or the engine cutting in and out while driving. Problems include: Shifting roughly or not shifting properly. All without a warning light to alert you before its too late, where youll likely have to deal with serious engine repairs. For repair. My daughter had the 4 x 4 transmission would not engage warning light went on. The contact owns a 2017 Jeep Cherokee. Furthermore, theyve mentioned harsh shifting in 4th and 5th gear. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. Transmission shifting into neutral. With less oil in the engine, it cant lubricate itself as effectively. At first, both Jeep and ZF blamed the poor shift quality on bad software design and glitches. www.mrblaw.com Reply S Sparkymarc Registered 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. The failure mileage was approximately 157,000. With so many PTUs failing, how can there not be an extended warranty/recall on this part. 2016 Jeep latitude. Average repair cost is $3,630 at 45,400 miles. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Ford Edge Problems Is This Model Reliable Or Not? Tigershark engines have a history of heavy oil consumption, and the 2016 model is no exception, consuming a quart of oil every 1,000 miles. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. The warning message began the week of August 1st and I scheduled the first available service appointment. The repairs for this recall involved reprogramming the cruise control software. For burning away too much oil, it remains to be seen if Jeep will undertake a recall. Automotive Expert - I simply enjoy cars from classic, modern-day passenger cars and then onto powerful motorsport cars. . ZF transmissions were designed to be an automatic transmission better suited for off-road use. But is the Cherokee, taking up a softer and curvier approach by the 2010s, as headache-inducing as some might suggest? The contact stated that the failure was related to NHTSA Campaign Number: 20V343000 (Power Train). Two of the most notable recalls cover the left and right front half-shafts, which were incorrectly manufactured and can suddenly fracture and disconnect from the drive axle. I had the problem diagnosed today by the Medina Auto Mall Dealership. The repairs involved the installation of water shields for the module. The solution was a simple software update. Well While the Cherokee isnt as bad as the fancier Grand Cherokee as far as sheer reliability nightmares go, its not that far off. And they are saying that they don't have loner cars anymore just rental cars for $40 a day. Service 4WD light came on due to bd power transfer unit. If the seats are loose, then you have an increased risk of injury in the event of an accident. The failure mileage was approximately 60,000. A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. There are never any apparent symptoms before nor during the appearance of the warning. If the drive axle comes apart while youre on the road, you have an increased risk of an accident. 2016 Jeep Cherokee Latitude $19,975 53,779 miles. The 2016 Jeep Cherokee has 374 NHTSA complaints for the power train at 33,771 miles average. Almost immediately, 3 major software updates came along. Owners found that the engine would start losing power, jerking, and then stalling once oil capacity dropped below around 3.5 quarts. The contact owns a 2016 Jeep Cherokee. On her way here afew weeks ago the Service 4WD light came on. Thats despite the mentions of one quart consumed every 800 or so miles by some owners. But since their inception, they have been plagued by problems. I'm out of warranty (approximately 97,000 miles) but it is potentially a very dangerous condition, requiring replacement of the entire ptu. I rarely take it in for serious maintenance problems. The contact associated the failure to NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. Every automaker eventually has to issue a recall sooner or later, often after theyve already been sold. Great car, worst rip-off dealer service I have ever encountered. . Chrysler notified owners under the recall campaign number R67 and began conducting repairs at their own expense on February 1, 2016. 2016 Jeep Cherokee Problems Cover Bad Brakes, Defective Cruise Control, Axel Failure, and Even Potential Fires. The problem code is c14a7-97. Instead, those two generations, the KJ and KK, respectively, were badged, marketed, and sold as the Jeep Liberty. A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. When mentioning this recall to the dealership and Jeep customer service they said that our Jeep was not part of the recall based on our vehicle number. California consumers may exercise their CCPA rights here. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. Sometimes, these upgrades exacerbated them, with some owners reporting skipped gears altogether. Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. Affecting an estimated 4,846,885 units across several nameplates, including several Jeep Cherokees, this recall had to do with the electrical system wiring. He looked it up and said there was an active recall on this. Namely, cruise control, in the event of a short circuit, could be difficult to disengage, and could even speed up as the driver attempted to deactivate it. I am so upset by this, as it is a 2016 Jeep and it is the exact same part. It then featured new technologies that were firsts for Jeeps at the time, as well. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. 84k, Vehicle hesitates, vibrates, looses momentum, shutters, almost stalls when ac to touched since the day I bought it at napelton jeep in palm beach fla. The vehicle was not repaired. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or . The KL came in four trims Sport, Latitude, Trailhawk, and Limited. The contact owns a 2016 Jeep Cherokee. Is The 5th-Generation Jeep Cherokee Reliable Overall? If I had been on the highway I think this could have been a very serious incident that may have locked up the drive wheels. In the US (and China), however, you only had one option: Elsewhere, you can option the KL Cherokee in either a front-wheel-drive or 4WD drivetrain. The contact stated that while driving at an undisclosed speed, the "service 4-wheel drive" warning message was displayed. 2016 Jeep Cherokee Problems (Engine) 2.4L Tigershark, Oil Burning. This repair was quoted just under $3,000. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. My trailhawk service 4 wheel drive light is on and the dealership says that it is going to cost me $3500 dollars. The manufacturer was made aware of the failure. The 2015 Jeep Cherokee has 1 problems reported for ptu failure. She lives about 300 km frm us. To repair the problem, the oil pressure sensor needs to be replaced. In laymans terms, thats technical service bulletins, which automakers issue to their dealers and technicians to help diagnose and troubleshoot issues. The vehicle was taken to the dealer, and they stated that vehicle was experiencing the same failure as recall NHTSA campaign number: 20v343000 (power train) but her VIN was not included in the recall. Find the most common issues based on car owner complaints. If the PTU fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. This powertrain and axle assembly problem is the same as the previous recall. Driving with a failed power transfer unit is dangerous. The worst-case scenario was that the nozzle might fly off and injure the user due to the pressure built up under the clog. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Get notified about new defects, investigations, recalls & lawsuits for the. The power transfer unit (PTU), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. I have also had several front-end and brake problems. Also over 2,700 Jeeps already had the part replaced and were being reimbursed for charges. There were no warning lights illuminated. This cay be caused on a daily bases. The dealer was not notified of the failure. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. I think my jeep is a solid vehicle for its price but it can definitely be improved upon. The ptu is an important element of the all-wheel-drive system. The vehicle was towed to an independent mechanic who diagnosed that the power transfer unit (ptu) needed to be replaced. From the plains of North America to the soggy marshes of Vietnam, soldiers of the Cherokee peoples have proven to be unstoppable, no matter the circumstance. Had no warning lights prior to failure and suddenly said transmission overheating when unit failed. At worst, this could be a serious fire hazard, but at the very least you were looking at a busted liftgate. When this happens, the engine will not allow the vehicle to be started. Please see note from invoice that metal shavings were found in the splines of the ptu. 2016 Jeep Cherokee. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work. Vehicle only has 37,689 miles on it and has never been taken off road nor has any other mode, but auto been used for driving. Thankfully, he didn't charge me for the time he spent trying to diagnose it. It primarily concerned the crimping of 26-way connectors. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. It's bad enough the car generates a frightening warning that takes over the speedometer display and severely distracts - but especially when it's apparently an undiagnosable problem. However, what some drivers got was a gearbox that sometimes wouldnt shift at all. 2000 Jeep Grand Cherokee problems. It sits within the early days of the 5th-generation Jeep Cherokee, the KL. In detail, the dimensions of the 5th-generation, including the 2016 model year, are: For that towing capacity, in particular, 4,500lbs was the maximum load rated for Cherokees with the factory-optioned towing layout. 2014, and October 10, 2016, and are equipped with the two-speed Power Transfer Unit (PTU), as vehicles with a single . Sometimes the air conditioning leaks. 00, plus the $120. Gears are fine. Welcome to Motor Verso. Dealer has no repair parts available, manufacturer claims no responsibility, although I have read in forums on line about many similar type failures. Volkswagen Tiguan Problems A Good Purchase Or Maybe Not? Jeep mentioned a 4,000-mile oil change interval in the owners manual. She lives 2 blocks from work so doesnt drive daily. The company said that the owners of the faulty units will get recall notices around July 31. 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. Thus, it became a key USP of the KL-series Cherokees. It also can not go into park and can roll away. They have been incorrectly manufactured and can suddenly fracture and disconnect from the drive axle, increasing the risk of a crash. Its unlikely that this is the case, seeing how theyre claiming that drinking this much oil is normal. Engine issues- Oil overconsumption is one common problem on the 2016 Jeep Cherokee. Unfortunately, its also a noteworthy inclusion among the 2016 Jeep Cherokee problems. Car was "running" but not "going." This configuration changed the final drive ratio to 3.517:1 for the V6 engine or 4.048:1 for the inline-4. For the transmission, the recalls have yet (and may never) to reach the 2016 model year. Dealer said ptu is bad. 2. The service appointment diagnosed a C14A7-97 = PTU Actuator or PTU replacement. Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. (25) View all. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. So now Ive been told my alternated has ceased and needs to be replaced along with a belt at a minor cost of 1400. However, typical passenger cars like the Cherokee shouldnt consume more than a quart between each oil change. 2.1. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. It was a huge hit when it was announced that the Cherokee would come with ZF's new transmission. The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. Worst 2016 Jeep Cherokee Problems #1: Transmission Not Working Properly 2016 Cherokee Average Cost to Fix: N/A Average Mileage: 22,000 mi #2: Service Transmission Message 2016 Cherokee. The Jeep can seize up and it can stop working. This is clearly a larger issue than previously suspected and a $3500-$4000 repair for the owner. Mitsubishi Outlander Problems: Chink In A Reliable Crossovers Armor? That said - anytime this happens - I have to pull over, turn the car off, then turn it on again. Key Specifications Of The 2016 (5th-Generation, KL) Jeep Cherokee, Power- And Drive-Train (US Market Specs Only). The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. 4wd service light comes on and the awd system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. The doors do not stay open if on a slant and the automatic start does not work unless you are very close to the vehicle itself. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. What kind of vehicle . NO FORUM HOMEPAGES. Car would not engage into park. Jeeps similar to mine have been recalled with the same problem. The engine roars to like like it-s fighting to start. Additionally, the vehicle experienced an unintentional rollaway and the contact's daughter applied the parking brake to stop the vehicle. Get answers and make your voice heard! Driveline components should be expected to last longer than 60k miles without catastrophic failures. Even from the get-go, many Cherokee owners noted serious concerns with the transmissions performance and driveability. This is not covered under recall because my VIN number is not included. However, when I checked my VIN number, it stated that I had 0 outstanding recalls against it. When this happens the screen turns completely black as if there is no power going to the radio appearing and acting as if I have not started the vehicle at all. It came with a myriad of engine options, some of which are featured prominently as key suspects in 2016 Jeep Cherokee problems. We and our partners share information on your use of this website to help improve your experience. 2016 Jeep Cherokee Problems (Transmission) ZF 9-Speed, Poor Shifts. The manufacturer was contacted but no additional assistance was provided. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. These connect the gearboxs sensor cluster harnesses, sending signals to the transmission. - Lynn M., Thus, it became a key USP of the KL-series Cherokees. We would like consideration for a refund of the $1620. Check out free battery charging and engine diagnostic testing while you are in store. So, lets focus more on the 2016 model. However, my VIN number was not included in those recalled by Chrysler. My service 4wd light came on which alerted me of the problem. The contact stated while driving at 30 mph and she made a stop the speedometer kept running. For repair. Owners also underwent many impromptu updates at dealerships. It was found that there was a flaw in the design of the 2.4-liter Tigershark inline-4 engine. Either situation could result in a crash or injuries. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Ptu replace with only 63,000 miles? Complaints can be spread across multiple & redundant categories, & are not organized by problem. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. Free Same Day Store Pickup. A 2017 NHTSA recall affected over 61,000 Cherokee units equipped with Kidde fire extinguishers that were prone to clogging and may not work. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. It is now two months later and the part is still not available. 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