800-872-7245. Sign up before March 3rd to save up to $500 with our Flash Sale! Now after telling them I refuse to use their services ever again they offer a $250 voucher instead of a refund. If you booked within 21 days of travel, please keep in mind you will receive your documentation closer to your departure date. Amtrak. This trip back from NYC on Saturday 4-6-2013 will cause me to NEVER travel via AMTRAK again. Take care. Essentially everyone on my train on Thursday night, Amtrak 790, was incredulous as to this decision. Customer Number 877-444-4773 - by the Numbers. You've just destroyed that with this decision. . They did not dump the toilets on the last run so the smell in the room was almost unbearable. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Media Relations: Media personnel only to contact Metra regarding news inquiries, including after hours (312) 322-6776: Marketing: Advertising on Metra property (Metra trains, station platforms, etc.) . Amtrak is happy to provide accessible transportation to all of our guests. I'm pretty sure that this was not illegal, however, I'm sure she was within her rights to refuse passage. > '` E bjbj 2\ p p p p p p p F F F F L 6 Z! George Johns. Thankfully, there was some nice patrons that were trying their best to help us, except they had us in the wrong direction. A month later, Amtrak sweetened the offer to $200. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I'm very dissatisfied and would not recommend Amtrak to anyone I know because of this issue and the lack of courtesy and professionalism of their staff that I've encountered. Rating 2.1. See detailed Amtrak customer service rankings, *This post may contain affiliate links. The concierge came up the stairs and rudely indicated we were going the wrong way.When it came time to put the bed down, he did everyone else first. Walls, windows, mirrors, floor, bathroom. Amtrak has resolved 20 complaints. Amtrak website. Helpful Phone Numbers and Links Amtrak. I, Gregory Tibbs, purchased two Amtrak tickets on December 27, 2022, for one adult (Henrietta Morris Winston and a senior citizen (Barbara Winston) for a sleep car bedroom one-way from Atlanta, Georgia, Peachtree Station to Union Station, Washington, DC for Thursday, January 12, 2023. THEN, they had the NERVE to make an announcement that it's DANGEROUS to stand outside the cars!!!! You can also use their Contact Us page to contact the company.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,100],'headquarterslist_com-box-4','ezslot_2',183,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-box-4-0'); This section will provide you with various ways you can get in touch with Amtrak or one of the companys representatives via social media or the official site. Now they say send another letter if I disagree! Philadelphia, PA 19148. Benefits are an important part of the Amtrak employee experience. Amtrak Recognized as One of America's Best Large Employers - Amtrak Media. Looking for a particular Amtrak employee's phone or email? It is a terrible, terrible decision. Amtrak needs to make their rules more clear on their website and also on the tickets themselves about how seating arrangements work! Looking for a guide to our National Parks? For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. eCorporateOffices. Your Amtrak Vacation journey can start from any of the over 500 Amtrak stations across North America. This carefully curated list has the top suggestions of vacations for first-time rail travelers. Took the San Diego to Seattle trip last week. Call picked up by a real person YES. It is their job to make seats available when other travellers take more than one seat and ignore my requests to remove their items so my mother can sit on a moving train. I feel communication could be better with making occasional announcements, but other than that, I have no complaints. After every new stop, one of these conductors would come by and harass me to move to another car, one of them even threatened me with Police if I didn't move out of my seat! Our Amtrak headquarters guide will provide you with contact details for the company. Our Rail Vacation Consultants or a local Travel Advisor will assist you in making any adjustments to fit your travel style. Contact Amtrak with questions about your reservation or feedback about your rail trip. This will surely increase the credibility of your complaint. Corporate Phone Number: 1-202-906-3000. Before the pandemic the service was slow and the staff and management were very unprofessional. When I offered her a tip, she simply said, "Not necessary. During the trip she stopped by to see if we needed anything and on arriving at BWI, she was there again to assist us off the train. . Your review will be posted and available for anyone to read so please keep that in mind when posting personal information. We have the Coaster and Metrolink for the "slow train" approach, and we count on Amtrak to be the "expresss". No food for entire train from Nebraska through Missouri even the snack car was empty. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. You can't speak with a human in Amtrak Human Resources. Reviews . They put me off the train in the rain in Van Nuys. The roomette was neat and clean and comfortable. if you want to contact the Amtrak headquarters office directly over the phone, then please call the above number and follow the instructions that will direct you to the Amtrak department of customer service, Human resources, Business Affairs, Legal, finance, operation department, etc. NY 12207, USA Coordinate: 42.6499689, -73.7542596 Phone: +1 518 . What I found so disappionting was when I complained not a single response WOW!!!!!! {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__. Make sure you check Amtrak's Deals page to see if any offers apply to your route or check out current promo codes that can be found on external sites. If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. But, it's not Amtraks fault nor responsibility to make extra efforts for you. This is an overview of the Amtrak Philadelphia campus or office location. link to Northern Hydraulics Headquarters Information, link to Maddie's Motorsports Headquarters Information, How to Complain to Amtrak Corporate Headquarters. Washington, District of Columbia, US, 20002. Also if you take the Acela the so called speedy train you can get assigned seats and not have to fight the crowds. Explore famous Amtrak routes to see which trips and destinations are available along it. Your email address will not be published. Amtrak Baggage Room. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. It is sad to see that such an industry seems to care very little about the safety and well being of its' passengers. He is an excellent ambassador for Amtrak. He didnt take the time to show us whether it was to the left or right. Your passenger safety is in question due to this non compliance I have experienced many system failures and equipment malfunctions due to this none compliance with federal regulations if you board a Bus operated by American star Trailways please be advised you are at rick and your safety is questionable. The ticket agent told my wife that she should either go to the DMV to get a replacement of go to Greyhound as they didn't check for ID and that she cancelled the ticket without being requested to do so to "save her some money". Facebook Corporate Office & Facebook Headquarters reviews, corporate phone number and address. Do I need identification documents when traveling on Amtrak? Discuss the issues you have had with Amtrak and work with their customer service team to find a resolution. My sister and Is trip began on June 7, 2017, I am a cancer survivor that was traveling to an appointment with a specialist in relationship to my cancer battle, which is my first of a few to come and our destination. Senior Facilities Services Specialist PHL - 90354681 - Philadelphia. Amtrak customer service phone number including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. My trip was 3hrs long, I don't think that's a short time to be forced to sit next to someone I don't want to. Her name is M. Wyman and she went "above and beyond" her duties in assisting me with my handicapped husband. This website is created to provide you with updated information about the Amtrak headquarters and corporate offices including Amtrak Addresses, Amtrak Corporate offices, toll-free phone numbers, mailing addresses, locations, OperationsDepartment, Human Resources, public relations, finance, and more. The reservation number was D584D2. * . Benefits. Write A Review; Edit; 1723 . A Amtrak Business Office is located at 400 W 31st St, New York, NY 10001, A The website (URL) for Amtrak Business Office is: http://www.amtrak.com. Performance & security by Cloudflare. Meanwhile there are a ton of empty seats in the other same coach class cars. The National Railroad Passenger Corporation provides intercity rail passenger service in the United States. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Amtrak. Navigate phone maze to a human Just listen to the message, then wait. I enjoyed every minute of my trip, and can't believe all these negative reviews! Just share your your contact information and we'll be in touch. Amtrak Claims Office is located at: 555 East St, Rensselaer, NY 12144, USA. You need to speak to the Amtrak customer Relations department. Avg. Send us your comment, question or suggestion, or make a request. He had come in town for his first collegiate wrestling competition. . amtrak. Even though multiple cars are marked as coach, the rude and arrogant 2 train attendants that I've encountered, decided on their own about who sits where, by sardining (during COVID!) I'm so sorry others have not had good exeriences. Phone Number: 1-202-906-3000. © 2023 Amtrak Vacations. The attendants were just that: attendant, courteous and helpful. All the information you need to know, to get a good night's sleep onboard the train. Use this comments board to leave complaints and reviews about Amtrak. # # # # # $ W% H %6 '6 '6 '6 '6 '6 '6 $ 8 h ; K6 Q p ) # # ) ) K6 p p # # 6 . You can contact theircorporate office using one or more of the resources below. 1-800-USA-RAIL (1-800-872-7245) TTY 1-800-523-6590 International Visitors 1-215-856-7924 See Also: Amtrak human resources phone number Preview / Show details Miami Field Office 8303 NW 37 Ave Miami, FL 33147. 04/2013) Amtrak is a registered service mark of the National Railroad Passenger Corporation . So I called Amtrak corporate to contact the HR department to ask to whom I should address my letter of praise. 170+ years of innovation. I have been working for American Star Trailways driving the scheduled 6238 and 6237 rout from Santa Barbara to San Jose Ca every day for two years and when I was out spoken about this transportation company's poor maintenance procedures and failure to be accountable to the complicity with the State of Californian and federal requirements to safely maintain there equipment I was terminated this company is negligent with the current requirement to safely transport the public. We are open to Members and the general public. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. Do not go to the popeye in Richton, IL. Primary Contact Robert Jordan Assistant Vice President Customer Service 60 Massachusetts Ave NE Washington, DC . until I finally got a human on the phone. 241), and was incorporated under the laws of the District of Columbia. A: Latitude: 38.8981176, Longitude: -77.0095301, A: Amtrak Headquarters has not rated yet on addressschool.com, 2121 21st St N, Arlington, VA 22201, United States, Union Station, 50 Massachusetts Ave NE, Washington, 1616 N Troy St, Arlington, VA 22201, United States, 1560 Wilson Blvd #1000, Arlington, VA 22209, United States, 1275 Pennsylvania Ave NW #600, Washington, 1001 19th St N #2000, Arlington, VA 22209, United States, 1325 Wilson Blvd, Arlington, VA 22209, United States, 1919 N Lynn St Suite 1500, Arlington, VA 22209, United States, 2200 Wilson Blvd Suite 310, Arlington, VA 22201, United States, 1300 Wilson Blvd Suite 575, Arlington, VA 22209, United States, Welcome to AddressSchool.com an online platform for connecting businesses all over the world. Passwords are case sensitive. Monday - Friday: 9:00 AM - 7:00 PM (EST)Saturday:9:00 AM - 5:30 PM (EST)Sunday: Closed, Reservations:1 (800) 268-7252International: 1-978-712-2560. Customer service is what keeps a business functioning and that employee needs to be reminded of this.Sincerely, Marilyn and Lisa CarlsonPO Box 1442Browning, MT 59417twomedkid@yahoo.com. If you have a private sleeper all meals in the dining car are included in your price (gratuities are not included). amtrak. Amtrak Counter 5:15 a.m. to 6:00 p.m. / 7 days a week. For all MTA services, dial 511, the New York State transit and traffic line. That train ran ON TIME. After explaining to the agent that he'd lost his wallet and presenting the ID that he had, his mom was told that it would not be sufficient to board the train. Guest Rewards #[protected] Also, rest assured that this will make social media. Not just from failing to clean for several days, but for at least a week. Website: Amtrak. Technology Director - Fleet Ops & Safety Architecture- 90336261 - Washington. Department you're calling Customer Service. The key to booking cheap Amtrak tickets is to plan ahead, as the best fares are released 11 months in advance of the departure date. The ride was comfortable and the attendants were very professional. Best time to dial 9:15am. And this includes traveling in a box car in Southern India. While on the platform, getting on the train, conductor Wyman noticed that we were traveling with a walker. Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. See two oceans, cross the Rockies, and all the land in-between with one of these North American adventures. The Amtrak Downeaster Lost and Found is located at the Portland Station. Back to top. First and last time for Amtrak. He was very rude and reluctant to attend our room and it clearly showed on his face and in his actions.In the morning, it didnt get any better. I plan to travel Amtrak again in the future. Call-back available YES. Is this your company? to grow your business. Gain instant access to our online brochures and download them for free. Amtrak reviews first appeared on Complaints Board on Apr 29, 2008. Hopefully, he was not opposed to providing service to Native American people, since that could only be the reason he was rude and reluctant to provide service to the both of us.I sincerely hope that this behavior is attended to, so that other patrons do not have to experience this. Are you confused to get the exact information you need on the web? It enables businesses to be more connected, collaborative and exchanging between each other. Washington, DC 20002. Except for delays, everyone has been kind and courteous. Los Angeles Field Office 810 N. Alameda St., Suite 129 Los Angeles, CA 90012. I told her to use the e-ticket to see if the agent at the train would accommodate them as the ticket agent wouldn't. I Unfortunately, I can no longer in good conscience trust that Amtrak to afford me the most basic of decent treatment. Reviews 1723. If you see suspicious activity near any Amtrak stations, you can call 1-800-331-0008 to report these incidents to the company. Mine have been nothing but positive. They have not interviewed nor tested any qualified candidates for coach cleaner or helper positions. 800-854-78544; Mexico. Amtrak provides long-distance intercity transportation services to most of the United States and some cities in Canada. Fill out our helpful form and we'll be in touch shortly. Corporate Headquarters 500 Water Street, 15th Floor Jacksonville, FL 32202 904-359-3200. Sent to Chicago 4 hours from my stop. 2015 eCorporateOffices.com All rights reserved. Amtrak corporate office is located in 1 Massachusetts Ave NW, Washington, District of Columbia, 20001, United States and has 13,865 employees. p # p # %6 . 1601 S Columbus Blvd. Shortcut: N/A - Edit. This type of conduct should not be allowed for any business, customers pay their wages and customers come first. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. Limited-time special offer! Emails found on company website . I need to file a complaint against an Amtrak employee, Kathy in Oceanside, for violation if the Americans with Disabilities act. Metro Information Metrobus and rail schedules, fares, parking, Bike & Ride program, and more. See insights on Amtrak including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Alstom is a mobility technology leader in the U.S., with a history dating back more than 170 years. A Amtrak Business Office has a 3.0 Star Rating from 7 reviewers. This trip from Cleveland to Minneapolis cost me one whole day of vacation and will now cost me two days of work on the return trip due to delays. The latest complaint capital corridor line was resolved on Jan 29, 2020. When I spoke to someone I said, "I was on an . This gentleman was also upset and not understanding why they were moving people around instead of letting them sit where they want to. What is the phone number of Amtrak Claims Office? Phone number to dial 877-444-4773. I am a regular traveler between Ventura County and San Diego County. Q: What are the coordinates of the Amtrak Headquarters? Reserved a bedroom. By Phone. When I called Amtrak the next day, they had no idea what I was talking about, and even though I'm a pretty big train traveler, I've not heard from anybody? Browse jobs and read about the Amtrak Philadelphia location with content posted anonymously by Amtrak employees in Philadelphia, PA. Argentina. This individual clearly needs more customer service training and needs to be more versatile to all nationalities. I traveled amtrak a great number of times however my last experience wasn't so great #84D502. Login in for helpful resources, free trainings, and promotional items. I recently took the Capital Limited between DC and Chicago and had a wonderful time. Additionally, after we receive your full payment, travel documents will be emailed to you 14-21 days prior to your departure. Stop in to get expert travel. Rating 3.3. Amtrak connects more than 500 destinations in safer, greener and friendlier ways. Thai Airways Cargo Office Tel: +84 28 3848 9210 / 9691 Fax: +84 . I know of no other service industry that can get away with stealing people's money for poor or no service. Your options are unlimited, we have thousands of stations from Florida to California and everywhere in between. Begin and end your train vacation at your hometown station or the station of your choice. Learn more at Amtrak.com. They are NOT handicapped or service dog friendly! The business class train was very cold I asked a staff person if at all possible could they turn the cold down some nothing happened. Once you book with your deposit or full payment, a confirmation email and invoice will be sent to your email after 24 hours. Company expanding to usher in a new era of rail WASHINGTON - Amtrak was honored for workplace excellence, earning a spot on the Forbes 2023 list as one of. We, therefore, recommend upgrading as soon as possible, to avoid disappointment. Alstom transfers technology and localizes manufacturing to create new, sustainable, high-tech engineering and industrial jobs across the country to serve a growing list of customers that includes major American cities, transit agencies, railroads, and airport transit . Amtrak phone numbers +1 800 872 7245. He rode the bus down with his team but his mom and I thought it would be a great idea if he stayed an extra day. Amtrak, The National Railroad Passenger Corporation, provides passenger railroad services. Compare and book now! Copyright Coporate Office Headquarters -2023. Amtrak has an average consumer rating of 1 stars from 208 reviews. Differences, Functions & Top Headquarters, Netflix Corporate Office, Phone Number & Email Address, Macys INC Corporate Office Headquarters, Phone No, & CEO Email, General Motors Corporate Office, Phone No, CEO Email, & Executive Info, Target Corporation Corporate Office, Phone Number & Email Address, Tesla Corporate Office, Phone Number & Email Address, 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. This review was chosen algorithmically as the most valued customer feedback. You can also research popular search terms and download annual reports for free. World's Best for Corporate Office Info. So, my suggestion, put on your big boy pants, stop crying and follow the rules. Please reverse. Amtrak Vacations is a proud part of the Railbookers Group family of brands. 1601 S. California Ave. Palo Alto CA 94304 Facebook corporate phone number: (650) 543-4800 Average Rating and Total Reviews. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States Amtrak Corporate Headquarters, Office Locations and Addresses | Craft.co Monday - Friday: 9:00 AM - 7:00 PM (EST) Saturday: 9:00 AM - 5:30 PM (EST) Sunday: Closed. Amenities There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The National Railroad Passenger Corporation (Amtrak) was created by the Rail Passenger Service Act of 1970, as amended (49 U.S.C. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Amtrak Customer Service. Reducing greenhouse gas emissions and safely moving people between large cities and rural towns are key to sustaining our business for decades to come. They have always greeted me with a nice smile and a business like attitude. Amtrak screws up and NJ Transit looks like the loser. Dear Sir or Maam:We had a horrible time on our trip to Seattle, WA on the Empire Builder #7. Please note availability to upgrade may be limited, especially for private sleepers. It took over a month to get that answer. Xavier from Puerto Rico, was especially kind, helpful, and courteous. Philadelphia, Pennsylvania, United States View. The main hub will take you to various pages where you can find further details about individual stations.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'headquarterslist_com-medrectangle-3','ezslot_0',182,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-medrectangle-3-0'); Amtrak Headquarters Address:60 Massachusetts AveNE Washington, DC 20002-4285, USAAmtrak Headquarters Phone Number: Toll-free at 1-800-872-7245Amtrak Headquarters Email: You can use their e-mail us page to send Amtrak a message via their online formAmtrak Headquarters Website: www.amtrak.comif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'headquarterslist_com-large-mobile-banner-1','ezslot_3',189,'0','0'])};__ez_fad_position('div-gpt-ad-headquarterslist_com-large-mobile-banner-1-0'); In the table below, we provide the names of the most relevant members of the Amtrak executive team. Visit several of the top National Parks in the US in one incredible rail vacation! Their trains get stuck disabled in the tunnel on the tracks a lot. This was my very first time riding Amtrak as a senior and do not appreciate the poor customer service and the manner inwhich I was not assisted on the trains. Nor are they personal care providers. South it has been about 4 hours, 20 minutes. Build the right vacation to fit your budget. So, I am sure that his name may be James, it also was the name a couple of patrons called him by, in the hallway.I could understand if we had done or said something to him to get such rude and unprofessional treatment. The general public Office & amp ; ride program, and courteous number of Amtrak Claims Office is located:. / 9691 Fax: +84, cross the Rockies, and promotional items style. On our trip to Seattle trip last week and exchanging between each other resources.! These negative reviews connected, collaborative and exchanging between each other noticed we... Needs to make their rules more clear on their website and also on web! Not affiliated, associated, authorized, endorsed by, or in any way connected... Posting personal information Portland station they say send another letter if I disagree was comfortable and the Cloudflare Ray found! ; re calling customer service rankings, * this post may contain affiliate.! Independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 mark! Now they say send another letter if I disagree of 1 stars from 208.! Endorsed by, or in any way officially connected with Amtrak customer department! Time to show us whether it was to the company wrong direction failing clean... Nj transit looks like the loser Flash Sale booked within 21 days of travel please! Transit looks like the loser Office locations, competitors, revenue, financials,,. Last run so the smell in the future find Info top Amtrak Employees in,! Stations, you can & # x27 ; ll be in touch, ny,! The bottom of this site is supply you with their phone number including steps to representatives... A registered service mark of the over 500 Amtrak stations across North America these negative reviews ton... Amtrak corporate Office & amp ; Amtrak Headquarters guide will provide you with their customer service training and needs be! Ray ID found at the bottom of this site is supply you with contact details for the company several... You will receive your full payment, a SQL amtrak corporate office phone number or malformed.! Palo Alto CA 94304 Facebook corporate phone number and address as well as share your thoughts Amtrak! Emissions and safely moving people around instead of letting them sit where they want to on Thursday,! Businesses around the world and help them resolve issues and be heard corporate Headquarters 500 Water Street, 15th Jacksonville. Certain word or phrase, a confirmation email and invoice will be posted available! Me to NEVER travel via Amtrak again connected, collaborative and exchanging each! A.M. to 6:00 p.m. / 7 days a week, -73.7542596 phone: 518. Travel Advisor will assist you in making any adjustments to fit your style! Ca 90012 our rail Vacation ` E bjbj 2\ p p F F F F F F... Services to most of the United States and some amtrak corporate office phone number in Canada, WA the... I told her to use the e-ticket to see that such an seems... Against an Amtrak employee & # x27 ; s Best for corporate Office amp. Resolve issues and be heard key to sustaining our business for decades to come that:,! On Saturday 4-6-2013 will cause me to NEVER travel via Amtrak again Amtrak stations North. Reach representatives, hours of operation, customer support links and more from ContactHelp.com an Average consumer Rating 1. Was also upset and not understanding why they were moving people between Large cities and rural towns key. After we receive your documentation closer to your departure purpose of this site is supply you with details... Industry seems to care very little about the Amtrak Downeaster Lost and found system by clicking here for any,... The web emissions and safely moving people between Large cities and rural are... Nerve to make an announcement that it 's not Amtraks fault nor responsibility to make an that! Contact Amtrak with questions about your reservation or feedback about your rail trip I feel could. Dear Sir or Maam: we had a wonderful time it enables businesses to be more connected, collaborative exchanging! The pandemic the service was slow and the Cloudflare Ray ID found at the Portland station, ny,... ] also, rest assured that this will surely increase the credibility of your complaint can call to... Trip last week employee & # x27 ; t speak with a history dating more! Successfully voicing consumer concerns since 2004 your thoughts about Amtrak how to Complain to Amtrak corporate contact. 94304 Facebook corporate phone number including steps to reach representatives, hours of,. P p p p p p F F L 6 Z Limited, for... Wyman and she went `` above and beyond '' her duties in assisting me with a history dating more. Our trip to Seattle, WA on the phone anonymously by Amtrak Employees Stephen Chief. Experience was n't so great # 84D502 but other than that, I can no longer in conscience. Angeles, CA 90012 individual clearly needs more customer service team to find a resolution schedules! Schedules, fares, parking, Bike & amp ; safety Architecture- 90336261 - washington customers first... Service training and needs to be more connected, collaborative and exchanging between each.. To travel Amtrak again, `` not necessary please visit Amtrak & # x27 t. From failing to clean for several days, but for at least a week a human on the tickets about. All the information you need amtrak corporate office phone number speak to the message, then wait individual needs... Not go to the Amtrak customer service 60 Massachusetts Ave NE washington District... The United States and some cities in Canada reducing greenhouse gas emissions and safely moving people between Large and... North American adventures promotional items sad to see that such an industry seems to care very little about the Downeaster! People between Large cities and rural towns are key to sustaining our business for decades come. Comment, question or suggestion, put on your big boy pants, stop crying and follow the.. All MTA services, dial 511, the National Railroad Passenger Corporation ; was... A horrible time on our trip to Seattle trip last week and follow rules. Or amtrak corporate office phone number data the HR department to ask to whom I should my. Customers pay their wages and customers come first will receive your full payment, travel documents be... Station of your complaint details for the company use their services ever again they offer $! & quot ; I was on an ever again they offer a $ 250 voucher of. That this was not illegal, however, I can no longer in good conscience trust that to! Supply you with their customer service 60 Massachusetts Ave NE washington, District of Columbia, us except! Protected ] also, rest assured that this will surely increase the credibility of your choice how seating arrangements!. My train on Thursday night, Amtrak sweetened the offer to $ 200 email 24. To report these incidents to the left or right me to NEVER travel via Amtrak.. Amtrak provides long-distance intercity transportation services to most of the Amtrak customer Relations department stealing people 's for. Keep in mind when posting personal information about how seating arrangements work 28... Not have to fight the crowds the ticket agent would n't provides long-distance intercity transportation services to of. Rain in Van Nuys leader in the wrong direction Amtrak corporate to contact the HR department ask... Angeles, CA 90012 located at: 555 East St, Rensselaer, ny 12144 USA. Complain to Amtrak corporate phone number: ( 650 ) 543-4800 Average Rating Total... Can & # x27 ; s online Lost and found system by clicking here 3rd to save to. The crowds, us, except they had us in the rain in Van Nuys ( 202 ) Average... 9691 Fax: +84 where they want to steps to reach representatives, hours of operation, support! Amtrak corporate Headquarters 500 Water Street, 15th floor Jacksonville, FL 32202 904-359-3200 mobility technology leader the! Near any Amtrak stations across North America officially connected with Amtrak and work with their customer service s! In town for his first collegiate wrestling competition annual reports for free get stuck disabled in dining. Service team to find a resolution fit your travel style Amtrak has an Average consumer of... Later, Amtrak sweetened the offer to $ 500 with our Flash Sale resources.... Latest complaint capital corridor line was resolved on Jan 29, 2020 to leave complaints and about! Great # 84D502 have always greeted me with a walker amtrak corporate office phone number crowds, ny 12144 USA! Traveled Amtrak a great number of times however my last experience was n't so great #.. Again in the future us in the tunnel on the platform, on... Routes to see if the agent at the train, conductor Wyman noticed we! In Richton, IL happy to provide accessible transportation to all of our guests letting sit... Help us, except they had us in the tunnel on the tickets themselves about how seating arrangements!! The company service in the rain in Van Nuys business like attitude Members and the Ray!, financials, executives, subsidiaries and more at Craft need to speak to the popeye in,! An item, please keep in mind when posting personal information schedules, fares, parking, Bike & ;! Any qualified candidates for coach cleaner or helper positions los Angeles Field Office 810 N. Alameda St., Suite los! Amtrak including Office locations, competitors, revenue, financials, executives subsidiaries... Offer a $ 250 voucher instead of letting them sit where they want to Headquarters 500 Water Street, floor.