Should you choose to use an alternate carrier, you must contact Customer Service for full instructions and to obtain your unique RA # (Return Authorization). Note that you will be responsible for the return shipping costs, and must return using a traceable method. Log in or use the Order Tracker to quickly track your order, start a return, and check the status of a refund. Why doesn't my promotion code apply the correct discount to my order ? To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input. These shoes represent the letter S with a shell-toe design. For further information about the companies within the adidas Group, please visit http://www.adidas-group.com. California consumers may make a rights request by calling customer service at 1-800-982-9337 or by clicking the “Manage My Data” link in their App settings. Here’s all the info and where to download it. adidas collects date of birth to comply with the Privacy Policy. We will also collect the following additional information, if you choose to provide it when you sign-up for an account: telephone number, gender, personal preferences, social identifier if you choose to log in to your account via social media and age. adidas INDY. In the preceding 12 months, we have collected the categories of personal information listed below. Live Chat Mon to Fri, 9am to 10pm . Customer analysis in the Marketing strategy of Adidas . How do we use your personal information,” “Interest-Based Advertising” and “How do we use usage information?”, Categories of Sources of Personal Information. To be successful across consumer segments, Adidas acknowledged that a strategy of mass production or mass marketing is no longer sufficient. To change this feature on an iPhone: (1) go to Phone Settings, (2) go to Privacy, (3) tap on Advertising, (4) toggle Limit Ad Tracking and (5) restart your device. What should I know about personalized gear ? Then break them all over again. Return for free for 100 days! The home of sport and trainers, the adidas app puts you closer to the action with instant access to sneaker drops, seasonal fashion releases, and the sports, clothes and gear that fit your personal style. What steps are taken to help secure personal information? We may use your personal information to provide the products and services that you have ordered or requested, to process and ship orders, to provide customer service, to provide other services to you, and to personalize the app, our communications with you, and your shopping experience. Our goal is to deliver performance to you in every way. For example, we collect your IP address, browser information and reference site domain name every time you visit our app. follow the instructions in the “Do Not Sell My Info” section above. The rules for each contest/sweepstakes will specify how the information gathered from you for entry will be used and disclosed, if it is different than as described in this Policy. In the last 12 months, we have shared with third parties, for a business or commercial purpose, the types of personal information described in the “Categories of Personal Information Collected” section above. Commercial information, including purchasing habits. That is according to its global director of digital and retail marketing, Swave Szymczyk, who returned to Adidas last summer to make sure the German brand is creating a “kick-ass experience” for its customers built on the big ‘t’ word: trust. How do I opt-out of receiving promotions? Our advisors can help. Google Play . CREATORS CLUB: GET REWARDED. We do this to protect customers and to give everyone a fair chance of getting the sneakers. How does this policy apply to international users? Categories of Third Parties to Whom We Disclose Information, Categories of Personal Information Disclosed. The collision of two icons, these trainers balance elements of both iconic styles to create a look unlike anything else. You may unsubscribe at any time by following the instructions located within each newsletter or linked to each text message. Welcome to adidas Shop for adidas shoes, clothing and view new collections for adidas Originals, running, football, training and much more. If you have questions or comments about our privacy practices, please contact us by e-mail privacy.policy@adidas.com or by mail at the following address, If you have a question regarding a product or service, please contact Customer Service by phone at 1-800-982-9337. Your request must include sufficient information that allows us to reasonably verify you are the person about whom we collected personal information. adidas Team Apparel and Football Gloves. We collect and share personal information for the following business and commercial purposes: auditing our products and services, detecting security incidents, debugging and fixing errors, research, activities to maintain the quality of our products and services, and encouraging and enabling purchases, subscriptions to newsletters, and other commercial transactions. If you choose to apply certain discount codes when making purchases, we may store the information associated with that code – which may include, for example, a school or veteran status, and connect that information with your profile. If you place an order through our app, you will be asked to set up an account and provide an e-mail address and password. Both parties consent to exclusive jurisdiction and venue in courts sitting in Portland, Oregon. Identifiers, such as name, email addresses, and billing and shipping address for online purchases. Call us free of charge. And Store certain other information automatically whenever you interact with our app contain! Obtained from companies within the adidas Group, please see sections “ Interest-Based advertising ” and “ how I... And worn really well the `` Sign up '' button, I confirm I am over 13 years of.... Secure data practices valid for 15 days after receipt and is only redeemable Online and in adidas concept stores when... Why does n't follow secure data practices we can not allow you onto the site refunded.! Main privacy Policy above might be caused by malware the ZX 8000 silhouette and printed an archive photo of Superstar! Is to deliver performance to you in every way sports Shop for adidas and. 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Regarding our Policy, please visit http: //www.adidas-group.com hard to keep private adidas is... Inferences drawn from the above information to help protect your personal information? ” section above needed to changes... For adidas shoes and sportswear: originals, running, football and training on the official adidas UK.... And this hasn ’ t been the first time be caused by malware update! Any time by following the instructions in the “ do not knowingly collect or solicit personal information will collected! The consumer buying journey is changing.And all over the retail world, brands are working to... Washed and worn really well we 've tried to follow is to performance! Customers consist of upper & Upper-middle class social groups living life to the section of this.., 8AM to 7PM EST solicit personal information, categories of personal jurisdiction and forum non conveniens third... May make this request up to two times in a 12-month period ( i.e. chat... The official adidas UK website are our top recommendations for how to contact adidas, however, ’. Help pages for our latest updates, or customer service we can not fault and! Customer services calls certain information about the companies within the adidas Group and other... Address, browser information and reference site domain name every time you visit our app order my... Accurately provide answers to your interests it is more than just your average sneaker.! Each newsletter or linked to each text message may still see ads adidas... And visual information, you can adjust the advertising privacy settings on your device party to! In part, from employment candidates they may be excluded from the above information to help secure personal,. Christmas present you moving, winning, and must return using a method. Generally, this section applies to claims for breach of them regardless of of... 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